About the role

Arist is looking for a Product Design Lead to own the end to end product experience for our admin and learner users. Collaborating with our Lead Frontend Engineer and Maxine, Co-founder & Head of Product and Engineering, you’ll be responsible for designing seamless user flows, leading UX research, conducting User Acceptance Testing (UAT), and designing interfaces that deliver a smooth, impactful experience.

Key Responsibilities:

User Experience & Design
- Lead UX design efforts, from research and wireframing to prototyping, ensuring an intuitive, user-centered product.
- Regularly interview customers to identify friction points and opportunities for improvement.
User Flow Optimization
- Create streamlined workflows and happy-path experiences, with clear, accessible user paths.
- Collaborate with engineering to turn mockups into functional, polished interfaces that align with user needs and product goals.
Customer Insights & UAT
- Conduct UAT for new features, ensuring they meet quality standards and align with customer needs.
- Gather insights from user research, support feedback, and usage data to inform continuous improvement.
Data-Driven Decision Making
- Own product experience metrics (e.g., admin NPS, usability scores), focusing on self-service capability and user satisfaction.
- Use data to prioritize design initiatives that directly impact user confidence and engagement.
Cross-Functional Collaboration
- Work closely with Product, Engineering, and Customer Success to ensure designs meet user and business objectives.

What We’re Looking For:

4+ years in UX/UI or product design, preferably in SaaS.
Proficiency with design tools like Figma for basic UI
Strong communication skills and experience in a cross-functional environment, and with Enterprise customers.
A data-informed approach with a knack for problem-solving with amazing product sense

Why Join Arist?

As Product Experience Lead, you’ll shape the learning journeys of employees, learning design journey of admins, L&D executives, and top organizations worldwide. If you’re passionate about delivering impactful user experiences and enjoy working in a collaborative, innovative , fast-paced environment, we’d love to meet you.

About Arist

Backed by Y Combinator, Acadian Ventures, and Soma Capital, Arist is a text message learning platform helping Fortune 500 companies and large organizations — including DuPont, GE, and the State of California — create, deploy, and assess text message courses.

Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

What's a text message course?

A series of texts, images/GIFs, and interactive exercises/questions delivered over 5 to 30 days via SMS or WhatsApp. Backed by research from Stanford and Harvard, text message courses see ~10x the completion and satisfaction rates of other learning mediums.

In fact, we view text message courses as a brand-new content medium, with a variety of impactful use cases ranging from preventing misinformation to COVID-19 training in refugee camps to DEI training for startups.

Why text messages?

A majority of the world's population — including frontline employees, distributed teams, and remote audiences — has access to SMS and WhatsApp. Meanwhile, internet access is limited globally, making video courses inaccessible to over 3 billion people, including 30 million Americans.

As well, it can also take months to build a traditional workshop or video course, while text message courses can be built and deployed in a day — by one person — ensuring frictionless transfer of knowledge. Writers have to get to the point, so learners get the most valuable insights, concepts, and case studies.

The best part? 95% of people read a text within 3 minutes. As a result, we help create and deliver content employees love in a way that they will actually read and engage with. Don't take our word for it — try a text message course about text message courses here.