Founding Head of Operations

ABOUT BRAINBASE

Brainbase is to AI workers what Retool is to internal tools.

Very soon every company will have an AI workforce working alongside their human team. At Brainbase we let businesses create their own enterprise-grade AI workers. Everyone from SMBs to government agencies are choosing us to create workers that do everything from outbound sales calls to customer support.

Brainbase is built on an entirely new type of AI agent our founder developed during his PhD at Harvard, which allows for more complex workflows on a longer time horizon, enabling us to move entire workloads from human employees to AI workers.

Our company was founded in January 2024 and we already hit our 100K+ ARR milestone and have raised a seed round from YC, 500 Global and other top tier firms, with participation from the founders of Youtube and Hubspot, as well as many top YC alumni.

ABOUT THE ROLE

As part of our founding team, you will have a high agency role in bringing AI to the enterprise. You will work one-on-one with our CEO and founding team to primarily brainstorm product directions, running sales campaigns, talking to users and shaping company culture for other team members to come.

WHO’S A GOOD FIT?

We think you should apply if the following sounds like you:

• Resourceful – You’ve been known to get a lot done with very little, whether it is time, money or compute
• Resilient – You don’t quit when something is difficult, only when you have realized a better way to do it
• Decisive – You can make informed decisions under stress with incomplete data, and move on to the next task (no hedging)
• L̶i̶k̶e̶ Love difficult problems – You like working at puzzles, chess or anything that you’re not immediately good at
• Fun – You can smile/joke/enjoy yourself through the pain and the slog, and can lift up others even when things are objectively not going well

WHAT WE’RE LOOKING FOR?

In addition to the personal qualities mentioned above, this role requires the following:

💻 Must haves

• In SF, or willing to relocate
• US work permit (we do not currently sponsor H1-Bs, OPTs are fine)
• Previous coding experience, enough to understand the codebase
• Demonstration of autonomy and entrepreneurial spirit (side projects, previous companies)

💻 Good to haves

• Previous startup experience
• Previous founding experience
• Previous sales experience

NSFABIQ - NOT SO FREQUENTLY ASKED BUT IMPORTANT QUESTIONS

• 🧠 Why should I join Brainbase and not start my own startup?

  If you’re accepted into our team, there is no question that we believe you’re capable of running your company. In fact you can be sure that we have all the faith in you that you’ll probably start your own unicorn at some point. But startups are (famously) hard, and it’s usually good practice to see how a good one is run before you start your own. This is truer than ever with the current AI boom, where you really want to see what sets a great AI company from a mediocre one.

  As a founding member of our team, you’ll get to experience all the great parts of being a founder (autonomy, talking to customers, shipping, culture creation) without any of the overhead (fundraising, operations, taxes). In the end, if you choose to leave to start your own journey, we’ll do everything we can to support you.

• 🧠 Why do I need to be technical for an operations role?

  One of our core principles at Brainbase is to build what you sell and sell what you build. This means that every member of our founding team is required to have a wholistic view of both our engineering and sales efforts. As such, while we don’t expect you to be as excellent in our stack as our engineers, you are required to have reasonable prior experience in coding so that you can have excellent communication with the developers and be able to intimately understand the product you’re bringing to our users. The same requirement goes for our engineers, whose application processes involve sales and operations trials.

• 🧠 I’d like to join, but I don’t think I’m head of operations material

  If you’re in doubt, and satisfy the Must Have’s from above, you should apply. We love having exceptional people join our team in any capacity and we might end up seeing something in you that you don’t yet yourself.

• 🧠 What’s the application process like?

  We vary the application process based on what we can already gather from your resume and previous experiences but you should expect (1) a screening phone call, (2) two reference checks (manager and colleague), (3) running an end-to-end sales campaign, (4) reporting results, (5) final wrap-up call.

About Brainbase

Brainbase is an AI workflow automation builder designed to handle complex enterprise workflows. Our customers use us to spin up everything from sales autopilots to full fledged customer support workflows in less than a day.

SMBs and unicorns choose us over our competitors because we are the only platform that combines the power of AI with the ease and robustness of an off-the-shelf enterprise tool.