Senior Product Manager - Digital Tipping

Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world’s largest and most iconic hotel brands.

As the Senior Product Manager for Digital Tipping, you will play a crucial role in shaping and delivering innovative solutions that enhance the guest experience and drive customer satisfaction.

Responsibilities

• Define and execute the product vision and strategy for the Digital Tipping feature within the Canary Technologies platform.
• Conduct market research and competitive analysis to identify market trends, customer needs, and potential business opportunities.
• Collaborate closely with cross-functional teams, including Engineering, Design, and Sales, to prioritize and deliver high-quality product features and enhancements.
• Gather and analyze user feedback, leveraging data-driven insights to inform product decisions and drive continuous improvement.
• Work closely with stakeholders to understand business goals and translate them into clear product requirements and user stories.
• Develop and maintain a roadmap that aligns with the company's strategic objectives and ensures timely delivery of product milestones.
• Monitor and evaluate key performance metrics, identifying areas for improvement and implementing strategies to optimize product performance.
• Stay up-to-date with industry trends and best practices, bringing new ideas and innovative approaches to the team.

Qualifications

• 5+ years of experience in product management, with a proven track record of successfully launching and managing digital products.
• Experience working in the hospitality industry or on payment solutions is highly preferred, but not required.
• Excellent analytical skills, with the ability to gather and interpret complex data to drive informed product decisions.
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Proven ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.

Benefits

• Health Care Plan (Medical, Dental and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays) and Canary Days
• Stock Option Plan
• Flexibility to visit and travel to our offices (San Francisco or Dallas)
• Paid Parental Leave
• Discount on Canary hotels
• A diverse, world-wide team

If you are a passionate and forward-thinking product manager who thrives in a fast-paced, innovative environment, and if you are excited about shaping the future of digital tipping in the hospitality industry, we would love to hear from you. Apply now and join us in revolutionizing guest experiences with Canary Technologies!

Please note that this job description is intended to provide a general overview of the position and does not encompass all responsibilities and tasks that may be required.

We also work hard to ensure Canary is a fun and exciting place to work. How do we do this?

First, we've added Canary Days to the calendar as company holidays to ensure that the team has one long weekend each month.

Second, we have a list clubs and perks listed below that create space for us to hang out:

Self Improvement Club: We meet each month and share our personal goals for the month.  We are able to expense $75 towards any purchases that helped us achieve these goals.

Fireside Chat: We meet each month to discuss a wide range of issues.  This group was started focused on women's issues and has expanded in scope over the last several months.

$50 to stay at any hotel that uses Canary Check-in

Book a trip at one of the hotels that has Canary Checkin, stay there, leave a review on TripAdvisor/Google and get a $50 reimbursement!

$500 travel reimbursement : We offer you the chance to visit our offices in New York, San Francisco or Dallas by providing a travel stipend. Spend at least three days working with the team in either hub, and use the rest of your time exploring a new city!