CaptivateIQ

Agile commission software to design, deploy & adapt commission plans.

Senior Staff Compensation Manager - Remote

Location
San Francisco, California / Remote (US)
Job Type
Full-time
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About the role

Created by a team with decades of commissions experience, CaptivateIQ is pioneering the new standard in commission management and enabling companies to reclaim the power of incentives.

Calculating commissions is mission-critical. And it’s really, really hard. Each company has a unique commission structure that involves far more calculations and data than a typical salary payroll — and for many, commission is one of the largest expenses on the P&L statement.

When CaptivateIQ was founded in 2017, compensation leaders were tracking and managing sales data using costly legacy software or, in the worst cases, a single spreadsheet. There were no other options but to use opaque, error-prone processes to manage commissions. Our founders knew this could be better. So they created the solution that they’d want to use: CaptivateIQ.

Today, the best teams use CaptivateIQ to strategically manage and maximize the power of incentives. Twenty-eight of the Forbes Cloud 100, including leading brands like Amplitude, Gong, and Hopin, use CaptivateIQ to power their commission programs. We have over $164.6M in funding from ICONIQ, Sequoia, Accel, Workday Ventures, Sapphire, Y Combinator, Amity Ventures, GTMFund, S28 Capital, and other top investors. We’ve grown over 3x by all measures in the past year – including revenue, customers, and employees – and we’re searching for more great folks such as yourself to help us transform the world of commission management.

We’re proud of our rating on Glassdoor. Our remote team comes from diverse backgrounds and experiences, which helps us better serve our customers and each other. People are at the heart of our open and inclusive organization, and we bring transparency, humility, and respect to everything that we do.

About the Role

The Senior Staff Compensation Manager will be responsible for designing, implementing, and managing our global compensation program to support our strategic priorities. Specifically, the Manager will partner with CaptivateIQ leadership, HR business partners, talent acquisition, and finance to oversee broad-based and executive compensation programs such as compensation data management, merit planning, and bonus and incentive administration. The manager will support and respond to inquiries about compensation and should be able to interpret and ensure regulatory compliance of all compensation programs.

Responsibilities

  • Lead the ongoing development of CaptivateIQ’s compensation philosophy and implementation of various compensation programs.
  • Partner with senior business leaders along with their leadership teams to develop and implement compensation strategies and lead activities to meet growth goals and foster innovation.
  • Review and enhance process design to optimize efficiency, including process flow, roles/responsibilities, systems configuration (e.g., BambooHR), communication, financial planning and budgeting.
  • Lead market pricing activities including job matching, data analytics, and job pricing, including analysis of cash and long-term incentive compensation practices and staffing trends.
  • Support the annual performance review and compensation cycles through BambooHR requirements definition, data analysis, reporting, troubleshooting, and the development of communications.
  • Collaborate with Talent Acquisition and HR Business Partners on compensation-related activities such as job leveling, new hire offers, promotions, etc.
  • Work with the HR and Operations teams to update and maintain our systems and documentation with current job architecture information, compensation, and related workforce data on a recurring basis.
  • Participate in strategic and operational compensation projects and special initiatives in support of the talent strategy.

Requirements

  • Bachelor’s or higher degree in HR, Business Administration, or Finance preferred.
  • 7+ years related work experience in global compensation analysis, design, consulting, and/or operations. You’ve spent at least 2 recent years in the technology, preferably the SaaS industry.
  • With a data-driven mentality, you drive evidence-based discussions and decision-making.
  • You have experience with job evaluation methodology and experience building leveling frameworks.
  • Knowledgeable and impactful stakeholder engagement. You are comfortable working in changing situations and have experience navigating complex operating environments.
  • You’re a collaborative worker with strong interpersonal skills and capable of working with multiple cultures and teams. You have a strong ability to build relationships which enables you to lead with influence and credibility.
  • You have a track record of being able to identify and solve complex problems, owning solutions from start to finish.
  • You’ve implemented and/or managed global compensation programs across the US, LATAM, and EMEA is preferred. You understand locational nuances, and best practices, and are able to obtain support, and communicate change in a global, virtual environment.

Benefits

  • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Unlimited vacation days and quarterly mental health days so you can recharge
  • $500 on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • $500 annual professional development stipend to continue growing and learning
  • $500 home office stipend to decorate your home office
  • $1,000 caretaker stipend to make sure our parent colleagues are being supported
  • Virtual team lunches to keep you connected
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest hardware and tools for the job
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent.

Notice for Prospective Candidates

  • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
  • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details, and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

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About CaptivateIQ

CaptivateIQ is a software as a service that helps you set, optimize, calculate, and payout sales commissions for your sales people. Over 80% of businesses use spreadsheets to calculate commissions, leading them to compensate teams inaccurately, late, and without proper reporting. We are helping companies reduce costly payout errors and providing access to the most innovative compensation strategies.

The team started working together in November 2017, launched in February 2018, and today have customers including Gusto, Heap Analytics, Iterable, and many more. Our team led commissions at successful companies, including Gusto and BrightRoll and worked at leading companies including Amazon, OpenTable, McKinsey & Company and Carrick Capital. CaptivateIQ is backed by Y Combinator, Foundation Capital, s28 Capital, and notable enterprise Angels.

CaptivateIQ
Founded:2017
Team Size:280
Location:San Francisco
Founders
Mark Schopmeyer
Mark Schopmeyer
CEO
Conway Teng
Conway Teng
Founder
Hubert Wong
Hubert Wong
CTO