AI Solutions Engineer

About Cotera

Cotera is building a platform that allows any business to automate anything with AI. We’re starting with Customer Experience teams, where LLMs have radically changed the scope of what can be analyzed and automated.

About the role

We're looking for an exceptional AI Solutions Engineer to work directly with customers. Our customers come to us with hard business problems, and your job will be to solve them using our platform. The role demands a blend of technical excellence and broad problem solving abilities, and is well suited to people that move fast, love to learn, and care deeply about making our customers successful.

The role is full time and in office, based in New York City.

What You'll Do

• Partner with customers to deeply understand their business challenges and opportunities
• Design and implement AI workflows that deliver real business value
• Work hands-on with large language models
• Guide customers through solution design, implementation, and optimization
• Help shape our product roadmap based on direct customer insights

What Makes You a Great Fit

• You’re ambitious and are looking for a steep personal growth curve
• You have an exceptional ability to grasp complex concepts quickly
• You're equally comfortable diving into technical details and discussing business strategy
• You have hands-on experience working with LLMs and modern AI tools
• You're good at SQL, Python or Prompt Engineering
• You have strong foundations in data science, analytics, and statistical thinking
• You're energized by solving real-world problems and seeing customers succeed
• You can explain complex technical concepts in clear, simple terms
• You thrive in fast-paced environments and love learning new things

Your Background

• You know how to solve problems with ChatGPT
• Track record of solving complex analytical or data science problems
• You’re comfortable writing scripts or working with data
• Background in data science, computer science, mathematics, or related field
• Excellent communication skills and customer-facing experience

What We Offer

• Work with cutting-edge AI technology solving real business problems
• Extensive exposure to diverse business challenges across industries
• Rapid professional growth in both technical and business domains
• Direct impact on product direction and customer success
• Fast-paced, intellectually stimulating environment
• Competitive salary
• Significant equity
• Unlimited time off
• Comprehensive benefits package including medical, dental, vision and 401k match.

Why are we different?

We believe that the key to unlocking AI for business lies in excellent data operations and a deep appreciation for the nuance of every business. Without quality, timely data, no model is smart enough to produce a good result, and without a critical understanding of the business, you can’t solve the right problems.

We’re not afraid to think differently and from first principles, and our platform takes these two beliefs to heart. It brings data operations excellence to any business, so that smart people can build meaningful and robust solutions to business problems.

Come work with us!

If you're excited about pushing the boundaries of what's possible with AI while delivering real business value, we want to talk to you.

1. Phone screen
2. Take home technical challenge
3. Half day on-site (extension of technical challenge and culture fit)
4. Offer