Middle East and Africa's First Voice AI Employee Platform
Role Introduction
We're seeking a Prompt Engineer to optimize and enhance our AI employee platform's language capabilities. You will be responsible for designing, testing, and refining prompts that enable our AI systems to deliver accurate, useful, and contextually appropriate responses. As a key member of our AI development team, you'll bridge the gap between technical capabilities and real-world user needs. This role offers the opportunity to directly influence how humans and AI interact in an exciting startup environment.
Responsibilities
Qualifications
Preferred Skills
Why CozmoX AI?
CozmoX provides AI employees powered by advanced voice technology that enables natural, human-like conversations.
These digital workers communicate fluently with customers and stakeholders while handling repetitive tasks 24/7. Through our no-code platform, businesses can deploy AI employees that manage entire processes through voice interactions, replacing multiple software tools with unified solutions.
We’ve unveiled 3 powerful AI employees, with more to come: Liza (Sales Executive) - Engages in natural voice conversations throughout the sales cycle, from initial prospect calls to negotiations and closure. She handles qualification calls, follow-ups, and maintains CRM records while building rapport through intelligent dialogue. Alex (Debt Collector) - Conducts professional voice communications for collections, speaking with customers to arrange payments, negotiate plans, and ensure timely follow-ups while maintaining regulatory compliance. Zara (Receptionist) - Masters voice-based front-office management, engaging in natural conversations to route calls, schedule appointments, take detailed messages, and resolve customer inquiries with a friendly, professional tone.
Like the industrial revolution transformed farming, we're revolutionizing workplace communication. By automating routine conversations and tasks, human teams can focus on creativity, problem-solving, and business growth.
We're the first in the Middle East and Africa to offer this kind of technology, but we work with businesses all over the world. We're backed by Y Combinator, Goodwater Capital, Dubai Future District Fund, Rebel Fund, and Trampoline Venture Partners, and have raised $3M in our latest round.