CozmoX AI

Middle East and Africa's First Voice AI Employee Platform

Prompt Engineer

$50K - $150K / 0.10% - 1.00%
Location
San Francisco, CA, US / Palo Alto, CA, US / Pune, Maharashtra, IN / Bengaluru, Karnataka, IN / Abu Dhabi, Abu Dhabi, AE
Job Type
Full-time
Experience
3+ years
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Nuha Hashem
Nuha Hashem
Founder

About the role

Role Introduction

We're seeking a Prompt Engineer to optimize and enhance our AI employee platform's language capabilities. You will be responsible for designing, testing, and refining prompts that enable our AI systems to deliver accurate, useful, and contextually appropriate responses. As a key member of our AI development team, you'll bridge the gap between technical capabilities and real-world user needs. This role offers the opportunity to directly influence how humans and AI interact in an exciting startup environment.

Responsibilities

  • Design, develop, and optimize prompts that enable our AI platform to effectively understand and respond to a wide range of user requests.
  • Create systematic testing protocols to evaluate prompt effectiveness across different use cases and user types.
  • Analyze AI system outputs to identify patterns, edge cases, and opportunities for improvement in prompt design.
  • Develop strategies to mitigate biases, hallucinations, and other potential limitations in large language model responses.
  • Collaborate with product managers to understand user needs and translate them into effective prompt engineering solutions.
  • Work closely with data scientists and machine learning engineers to optimize AI model performance through prompt engineering.
  • Build and maintain a library of effective prompts, templates, and best practices for various use cases across the platform.
  • Stay current on the latest developments in prompt engineering, large language models, and AI capabilities.
  • Develop documentation and training materials to help internal teams effectively interact with our AI systems.
  • Contribute to the creation of guardrails and safety mechanisms that ensure responsible AI usage.

Qualifications

  • 3+ years of experience in natural language processing, computational linguistics, or related fields, with at least 1+ year focused on prompt engineering for large language models.
  • Demonstrated ability to design effective prompts that generate consistent, high-quality outputs from AI systems.
  • Strong understanding of how large language models work, including their capabilities and limitations.
  • Experience with major language models such as GPT-4, Claude, or similar foundation models.
  • Excellent analytical skills with the ability to systematically test and iterate on prompt designs.
  • Strong written communication skills with precise and clear writing abilities.
  • Basic programming skills (Python preferred) for automation and analysis of prompt testing.
  • Bachelor's degree in Computer Science, Linguistics, Cognitive Science, or related field; equivalent professional experience accepted.

Preferred Skills

  • Experience with enterprise applications of AI and understanding of business use cases.
  • Background in user experience design or human-computer interaction.
  • Familiarity with techniques like few-shot learning, chain-of-thought prompting, and retrieval-augmented generation.
  • Knowledge of evaluation frameworks for measuring AI system performance.
  • Experience with deploying or fine-tuning large language models.
  • Understanding of ethical considerations in AI and experience implementing responsible AI practices.
  • Background in technical writing, content design, or information architecture.
  • Experience with AI safety, alignment, or red-teaming exercises.

Why CozmoX AI?

  • Direct Impact: Shape how our AI systems interact with users, directly influencing the core experience of our platform.
  • Innovative Field: Work in the rapidly evolving field of prompt engineering, helping define best practices in this emerging discipline.
  • Collaborative Environment: Partner with product, engineering, and data science teams to create holistic AI solutions.
  • Practical Applications: See your work immediately applied to real-world business challenges and use cases.
  • Growth Opportunity: Develop expertise in a high-demand skill set with significant career growth potential.
  • Mission Alignment: Be part of a mission to revolutionize workplace productivity through AI. Your prompt engineering expertise will make powerful AI capabilities accessible and useful to everyday business users.

About CozmoX AI

CozmoX provides AI employees powered by advanced voice technology that enables natural, human-like conversations.

These digital workers communicate fluently with customers and stakeholders while handling repetitive tasks 24/7. Through our no-code platform, businesses can deploy AI employees that manage entire processes through voice interactions, replacing multiple software tools with unified solutions.

We’ve unveiled 3 powerful AI employees, with more to come: Liza (Sales Executive) - Engages in natural voice conversations throughout the sales cycle, from initial prospect calls to negotiations and closure. She handles qualification calls, follow-ups, and maintains CRM records while building rapport through intelligent dialogue. Alex (Debt Collector) - Conducts professional voice communications for collections, speaking with customers to arrange payments, negotiate plans, and ensure timely follow-ups while maintaining regulatory compliance. Zara (Receptionist) - Masters voice-based front-office management, engaging in natural conversations to route calls, schedule appointments, take detailed messages, and resolve customer inquiries with a friendly, professional tone.

Like the industrial revolution transformed farming, we're revolutionizing workplace communication. By automating routine conversations and tasks, human teams can focus on creativity, problem-solving, and business growth.

We're the first in the Middle East and Africa to offer this kind of technology, but we work with businesses all over the world. We're backed by Y Combinator, Goodwater Capital, Dubai Future District Fund, Rebel Fund, and Trampoline Venture Partners, and have raised $3M in our latest round.

CozmoX AI
Founded:2024
Team Size:7
Status:
Active
Location:Abu Dhabi, United Arab Emirates
Founders
Nuha Hashem
Nuha Hashem
Founder
Alok Kumar
Alok Kumar
Founder