Senior Implementation Engineer

Job description:

We are a purpose-driven team making it easier for people to help one another. We measure success in terms of volunteer hours and donation dollars contributed by our customers - and by the tangible outcome of those efforts. If this intersection of technology and impact interests you, please reach out - we’d love to chat about working together!

Deed is a place where you can maximize your social impact while simultaneously growing as a software engineer, product designer, data analyst, customer success advocate, and valuable startup team member. We work with exciting and innovative companies like Airbnb, Adidas, and Discord, and we are backed by visionary partners including Y-Combinator, Earlybird Ventures (UiPath, N26), and Dara Khosrowshahi.

Making social impact accessible to both people and companies is an urgent challenge with many ways to contribute, and we’re excited to help folks get started, regardless of whether they choose Deed. Our team is a mix of impact experts and newcomers, so feel free to reach out with any questions and we’ll try to help.

The Role:

Deed is looking for an Implementation Engineer to manage new implementations and/or enhancements for our quickly growing portfolio of clients. You will work with Deed's largest clients globally to solution, consult, troubleshoot, implement, and launch scalable technical integrations. This position is based in our North American tech hub in New York City, and the ideal candidate is both consultative and technical.

Job requirements:

You will:

• Utilize development and programming experience to ensure a solid and scalable overall implementation
• Serve as the consultative partner to our clients during their integration with Deed by advocating for integration best practices
• Develop subject matter expertise in specific solutions/verticals (e-commerce, point of sale, multi-faceted platforms, etc)
• Work together cross-functionally with Sales, Account Managers, Product, and Engineering to get clients live

You Have:

• 5+ years of professional software engineering experience, specifically integrating with web APIs. Experience with modern web frameworks a plus (React, Node.js, etc)
• Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDK's, etc.)
• Excellent communication skills; comfortable leading meetings with C-level contacts
• Ability to identify and clearly communicate pragmatic solutions to complex integration problems
• Continuous desire to improve technical acumen

Interview Process: Our goal is to complete your interview process in under 3 weeks; however, we are happy to move at your pace. After the initial phone screen, we would like you to meet with the Engineering Team and Founders and test your technical knowledge. Steps in the process may change depending on the availability of the candidate/hiring team and actual needs.

Deed is proud to be an Equal Opportunity Employer building and celebrating a diverse and inclusive workforce across the globe. We recognize that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.