Digital Program Manager

Eight Sleep is the world’s first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody—changing the way people sleep forever and for the better. 

Backed by leading Silicon Valley investors, we have been recognized as one of Fast Company’s Most Innovative Companies in 2018, 2022, and 2023.

Our patented temperature-regulated technology, the Pod, is an absolute game changer, improving people's health and happiness by changing the way they sleep. The Pod was also recognized two years in a row by TIME's “Best Inventions of the Year.” We sell the Pod and other products directly through our website, <u>eightsleep.com</u>. We’re excited by the success of the Pod to date and still have a long way to go toward achieving our mission.

About the Role

Eight Sleep is looking for a highly motivated, customer-obsessed individual with a proven track record in managing product programs at scale. Our app is the heartbeat of our sleep ecosystem, powering our portfolio of products to enhance sleep quality. You will work closely with executives and cross-functional teams to drive the execution of technical programs that support our product roadmap, managing interdependencies between teams and ensuring alignment with our business objectives. Your focus will be on delivering a seamless and world-class member experience by addressing technical challenges, mitigating risks, and facilitating effective communication across teams.

We prefer someone based out of our NYC HQ. 

How you’ll contribute

• Product Vision: Define long-term strategy by proactively identifying emerging member needs and finding creative business impact opportunities

• Program Planning: Work with leadership to define program scope, objectives, deliverables, and success criteria and lead teams through software development phases

• Program Management: Develop and maintain project timelines, budgets, and resource plans; keep teams on track and in scope 

• Risk Management: Proactively address issues and obstacles that may impact program timelines; identify risks and develop mitigation strategies 

• Communication: Act as a liaison across Product, Hardware, Engineering, and Marketing, aligning teams on interdependencies and facilitating cross-functional collaboration 

What makes you successful

• 3-6 years of experience in engineering program management, technical program management, project management, or product management 

• Experience balancing product and business priorities and leading product programs at scale 

• Strong agile experience within the product development life cycle

• Deep understanding of technical implementation details and trade-offs, with the ability to guide teams through complex technical challenges

• Ability to adapt quickly to evolving program needs while effectively navigating Eight Sleep teams across Product, Hardware, Engineering, and Marketing 

• Strong commitment to understanding and addressing consumer needs, with a proactive approach to delivering an exceptional customer experience

• Exceptional ability to communicate complex concepts clearly and concisely, both in written and verbal forms

• Proficiency in analyzing data to drive informed product decisions and strategies

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Please note: This role is open to applicants in the US. Compensation (salary and equity) listed is reflective of candidates based in New York, NY.