Data Analyst

ABOUT FATHOM

We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.

Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

We're growing incredibly quickly, so we're looking to grow our small but mighty team.

ROLE OVERVIEW

We are looking for a Data Analyst who is passionate about leveraging data to drive operational excellence. This role blends technical breadth, business acumen, and analytical problem-solving skills, designed for someone eager to take on challenges and grow with us.

As part of our team, you'll play a pivotal role in turning complex datasets into valuable resources, and contributing to our culture of innovation and continuous improvement.

WHAT YOU'LL DO

• By 30 Days:
  • Deliver analyses that guide decisions at Fathom.
  • Learn about our dbt pipelines for transforming data.
• By 90 Days:
  • Create updates in our ELT pipeline to move and transform data.
  • Made new data accessible to the wider team through our BI tool (Omni).
• By one year:
  • Perform in-depth analysis of customer lifecycles and segmentation, identifying improvement and growth opportunities.
  • Automate anomaly detection of key business metrics to help flag any unexpected changes.

REQUIREMENTS

Hard Skills

• Advanced SQL
• Strong foundation in statistical reasoning.
• Experience in a SaaS environment (ideally B2B).
• Familiarity with our tech stack: BigQuery (or similar), Python
• Nice to have familiarity with: advanced data modeling, dbt, Looker/Omni, CRMs.

Soft Skills

• Curiosity-driven with a focus on delivering results.
• A generalist mindset with the ability to dive deep into a wide range of challenges.
• Resilience and an ability to grind through complex problems.
• Openness to disagreement and commitment to decisions once made.
• Strong collaborative skills, with the ability to explain complex insights in an accessible manner.
• Independence in managing one’s workload and priorities.

WHAT YOU'LL GET

• The opportunity to shape the data strategy of a growing company.
• A role that balances analytics, reporting, and some data management.
• A chance to work with a dynamic and collaborative team.
• Competitive compensation and benefits.
• A supportive environment that encourages innovation and personal growth.