Firecrawl is the easiest way for developers to gather LLM-ready data from the web. As a startup on the cutting edge of AI and data accessibility, we’re looking for an ambitious, resourceful, and organized individual to join us as our Chief of Staff. This role is perfect for someone who loves startups, thrives in a fast-paced environment, and is eager to contribute to multiple facets of our business.
What you’ll do:
- Sales Support: Assist in lead generation, outreach, and follow-up, ensuring seamless communication with potential clients. Focus on ops, process, and automation
- Customer Success: Respond to customer inquiries, troubleshoot issues, and ensure users have an excellent experience.
- Hiring Coordination: Help us identify, recruit, and onboard top talent for technical and non-technical roles.
- Process Automation: Write code to make systems and workflows to make our team more efficient and scalable.
What makes you a great fit:
- Resourceful Problem-Solver: You don’t wait for instructions; you figure out what needs to be done and make it happen.
- Organized and Detail-Oriented: You excel at keeping things on track, even amidst competing priorities.
- Strong Communicator: Whether it’s writing emails, talking to customers, or collaborating with teammates, you communicate clearly and effectively.
- Technical: While you’re not expected to code, you should be comfortable with basic coding and technical tools (e.g., APIs, simple scripts). You must demonstrate technical expertise through your GitHub!
- Startup Passion: You’re excited about startups, love wearing multiple hats, and want to grow alongside a fast-paced team.
- Ambitious and Hungry, this role offers an incredible opportunity to learn and grow—ideal for someone who aspires to eventually lead in a startup environment.
You’ll stand out if you:
- Have experience managing projects or processes in a professional or personal capacity.
- Are comfortable learning new technical skills quickly, even if you’re not an expert yet.
- I have worked in customer-facing roles or supported sales teams in the past.
- Are familiar with tools like CRMs, task managers, or essential coding platforms.
What it means to join Firecrawl:
- Autonomy: Own your work, solve problems, and make things happen.
- Growth Opportunity: Work closely with leadership and learn the ins and outs of running a startup.
- Remote-First Culture: We trust you to work where you’re most effective.
- Collaborative Team: Join a small, honest, and supportive group of people who care deeply about building something unique.
- Impactful Work: Play a key role in shaping Firecrawl’s growth and success.
Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. We crossed 19k GitHub stars in just 6 months and have had paying customers since day one.
Previously, we built Mendable, one of the first commercially available “chat with your data” applications. We sold to companies like MongoDB, Coinbase, Snapchat, and more. To do this, we spent a surprising amount of time building reliable infrastructure for getting clean data from the web. When we started to see our founding friends rebuilding the same thing, we thought we might be on to something.