Sales Development Representative

About GigaML

At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

• Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.
• Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.
• Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.
• Innovation: Contribute to a category-defining company at the forefront of AI technology.

YC Partners talking about GigaML

(Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)

About the Role

We’re looking for a driven and ambitious Sales Development Representative (SDR) to be the first point of contact for prospective customers. If you thrive in a high-energy environment, love talking to people, and are motivated by challenges and growth, this role is for you.

What You’ll Do

• Learn - we find this imperative and have seasoned leadership that will provide the tools and opportunity to shape your career from this role.
• Conduct outreach to potential customers through various channels. We have seen the highest conversion rates with cold calls and lead our campaigns with calling, if you don’t like calling this is likely not the best fit. We also do some unique and intelligent things on the email/social sequencing side.
• Qualify leads and schedule appointments for Account Executives
• Research accounts, identify key players, and generate interest in our products and services
• Achieve monthly quotas of qualified opportunities and scheduled meetings

Who You Are / Must-Haves

• 1–2 years of experience in sales, customer service, or a related field.
• Strong communication and relationship-building skills.
• Highly motivated, coachable, and always looking to improve.
• Played sports in high school, college or both and are team oriented
• Seek continuous self improvement

Nice-to-Haves

• Are proficient with CRM software (e.g., Salesforce, Hubspot etc..)
• Are genuinely passionate about AI.
• Have experience with tech or maybe even worked for a tech startup prior.
• Stay upbeat, understanding that each no is one closer to a yes.

Perks & Benefits

• Competitive base salary plus commission
• Full medical, dental, and vision coverage
• Take-what-you-need vacation policy
• On-demand snacks, meals, and coffee to keep you fueled

Interview Process

• Intro call with CEO (10 min)
• Live roleplay and scenario session with AE (45 min)
• In-office trial day