AI customer service agent for B2C Companies
About Giga ML
At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling rapidly to meet increasing demand.
Our AI agents:
With multi-year contracts secured and plenty of runway, we’re well-positioned for long-term growth.
Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors.
About the Role
We’re looking for a Demand Generation Lead to build and execute multi-channel campaigns that drive top-funnel pipeline growth. In this role, you’ll collaborate closely with our GTM and Growth team to attract and convert high-quality leads.
What We Are Looking For:
Perks & Benefits
Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.