AI customer service agent for B2C Companies
About GigaML
At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.
With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.
Why Join Us?
About the Role
We’re hiring two Account Executives (AE) to drive outbound and inbound B2B sales. You’ll own the full sales cycle—from prospecting and qualification to negotiation and closing. This is an in-person role where you’ll play a part in refining and scaling our sales strategy.
What You’ll Do:
✅ Own the full sales cycle: Identify, engage, and close B2B customers
✅ Prospect & qualify leads: Work closely with SDRs or self-source opportunities
✅ Manage pipeline & forecasting: Stay on top of deals and optimize your sales process
✅ Experiment & iterate: Run creative outbound and growth experiments to generate demand
Who You Are:
Must-Haves:
✔️ 3-8+ years of experience in B2B tech sales
✔️ Startup experience (comfortable in fast-paced, high-growth environments
✔️ Proven sales progression (started as an SDR/BDR before becoming an AE)
✔️ Well-versed in CRM & automation tools (Attio, Clay, etc.)
✔️ Driven & proactive: You take ownership and execute with speed
✔️ Able to work in person: This is not a remote or hybrid role
What We Like To See:
⭐ Creativity in sales & growth experiments (testing new outbound strategies)
⭐ High productivity & hustle (workes hard and love closing deals)
⭐ Bias for action & strong in execution (initiates and execute projects with urgency) ⭐ ⭐ Strong track record (closed 6-figure deals)
Compensation & Benefits
Interested? Apply Now!
If you’re a driven AE looking to sell cutting-edge AI solutions to fast-growing companies, we’d love to chat! Apply here!
Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.