Health Harbor
Using generative AI to call insurance for healthcare clinics
Founding Engineer .
About the role
Where we're at right now (Jan 2025)
- Signed pilot agreements with customers worth up to 7 figures ARR.
- Team of 3 looking to expand to 5.
- Serving hundreds of requests for clinics across the US every day
- 3+ years of runway
- Just crossed 100k calls completed for our customers.
Our Current Priorities
Looking specifically for folks interested in building and scaling our voice AI LLM and orchestration system. Specific projects over the next few months include:
- Building a tiered LLM based solution to handling calls and logic.
- Debugging and analyzing prompts/fine-tuning to make sure we’re retrieving all the information correctly.
- Setting up a test/evaluation system for LLM-based processes to track and measure progress.
What we’re not looking for (sorry, it’s us, not you!):
- Frontend-focused engineers — A vast majority of the work we do is optimizing call costs and performance. A small minority of our users actually use a frontend instead of our API.
- Junior Engineers with < 3 YOE — With experience comes the ability to operate quickly and independently. You’ll be given many ambiguous problems to solve on your own.
- Folks looking for work-life balance — We’re early, and we’re passionate about building, making a difference in healthcare. The expectation is 70 hrs a week.
- Remote — We will be in office in SF 3-4 days a week.
What We Offer
- Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board
- ICHRA benefit — choose whichever insurance you’d like! (Health/Vision/Dental Insurance)
- Flexible PTO
Individuals seeking employment at Health Harbor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
About the interview
All problems are based on real problems we’ve solved.
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- 45 min coding interview — Coding and concurrency.\
- 45 min system design interview \
- 30 min behavioral
4. Work with us in the office for a day on a small task. (compensated on-site)
5. Offer!
About Health Harbor
Over a third of all healthcare costs stems from overhead in insurance billing. For the first time, we’re able to automate that away with AI. Health Harbor is using LLMs to fully automate calling insurance for doctors. Our mission is to simplify healthcare so doctors and their offices can spend less time figuring out logistics, and instead focus on the patients they care about.
We are looking for outstanding product-focused software engineers who are just as passionate about healthcare as we are. As an Engineer at Health Harbor, you'll have the chance to tackle difficult technical problems. From working on cutting edge generative AI to building a scalable system from the ground up, you’ll get to work on a fast moving project from day one. Also, as a foundational member of our early team, you'll be instrumental in shaping our company culture and long-term engineering practices.
