About the role

Helicone: Observability for LLM Apps

We help developers and businesses build, monitor, and optimize their LLM applications. Hundreds of AI teams, from startups to enterprises, trust us to scale their workflows.

We're a small, driven team in San Francisco focused on autonomy, speed, and results through collaboration rather than bureaucracy.

The Role: Founding GTM Hire

You’ll shape how Helicone grows as one of the leading LLM observability platforms. Work directly with Cole (CTO) and Lina (Founding Designer) to:

Run experiments: Test growth channels, build technical examples, optimize SEO/content, and launch campaigns (like our LLM cost calculator or 3D-printed mini-macs).
Own the developer experience: Improve docs, onboarding, SDKs, sample applications, integration examples, and tools to help developers succeed.
Drive adoption: Sometimes that means hosting meetups; other times, it’s scrappy outreach to YC founders.

This role offers opportunities to develop systems, mentor future team members, and grow alongside the company.

We Want Someone Who

Has Technical Ability: You can code well enough to build LLM demos and integration examples. While you don't need to be a senior engineer, you should be comfortable with Python/TypeScript and working with APIs/LLMs.
Thinks like a founder: You identify opportunities and test ideas quickly while owning outcomes.
Codes and writes clearly: You can build examples and explain technical concepts to developers without jargon.
Cares about users: You’ll talk to customers, troubleshoot friction points, improve documentation, and advocate for their needs.
Can represent Helicone: Whether at events or on socials, you'll help build trust in our brand.

Nice to have (not required):

Experience building LLM applications or working in early stage startups
Created viral content or led campaigns for technical products.

Why You'll Love It Here

Your ideas matter: No "this is how we've always done it" energy
Autonomy: Lead projects with support rather than oversight
Radical transparency: We share metrics, mistakes, and hard questions openly
Team: SF-based collaboration 4-5 days/week with people who care deeply but don't take themselves too seriously
Fun: Offsites (think Redwoods hikes, bowling, nerding out at tech museums), snacks, and zero pointless meetings.

About Helicone

At Helicone.ai, we’re building the premier platform for LLM (Large Language Model) observability, empowering developers and data scientists with real-time insights and optimizations for their AI-powered applications. Our mission is to bridge the gap between complex AI systems and operational efficiency, providing tools that make it easier to track, analyze, and fine-tune LLM applications at scale.

Why Helicone?

Open Source Community:
We are deeply committed to user-centric development and transparency. Our open-source platform thrives on community-driven innovation, ensuring every contribution shapes the future of AI observability.
Purpose-Built for LLM Developers:
Designed by LLM developers for LLM developers, our tools streamline every aspect of building, deploying, and scaling LLM applications. From custom properties to caching, Helicone provides tailored solutions to enhance your workflows.
Right Time, Right Space:
The LLM ecosystem is rapidly evolving, and in 5 years, there will be unicorns and giants in this space. We’re on track to becoming one of them, and joining us now means you’ll play a pivotal role in shaping this journey.

Culture at Helicone

Our HQ is in the heart of San Francisco, the hub of AI innovation, and our culture reflects the dynamic, fast-paced energy of the industry.

Collaborative and Fun:
Every idea is heard and encouraged, fostering a creative and supportive work environment.
Team Building:
- Weekly Team Lunches: Connect over food and celebrate wins together every Thursday.
- Monthly Hackathons: Collaborate on creative side projects and compete for mini prizes in a fun, hands-on environment.
Flexibility and Autonomy:
We trust our team to deliver and offer remote work options and flexible hours to balance productivity with personal time.

What We Value

Technical Excellence:
We thrive on building efficient, maintainable systems. Engineers here take ownership of their projects from end to end.
Growth Mindset:
Helicone is a place to solve complex challenges, learn from peers, and continuously improve your craft.
Adaptability:
As a fast-growing startup, we pivot and iterate quickly. We value team members who excel in dynamic environments.

Perks & Benefits

Career Development: Opportunities for mentorship, technical ownership, and building a legacy in the LLM space.
Competitive Compensation: Includes equity, allowing you to share in the company’s growth.
Team Bonding: From hackathons to lunches, we foster an environment where collaboration and fun go hand in hand.

Helicone

Founding Devrel Lead