Backend Engineer

About HostAI

HostAI is the AI support platform for housing and hospitality. Our AI agents automate business workflows for support teams so they can instead focus on the most human elements of their service. Our agents automate messaging, handle phone calls, and manage the lifecycle of tasks, all from one platform that seamlessly integrates with core housing and hospitality systems.

Beyond answering questions, our agents interact with programmatic tools and even other humans to satisfy customers’ needs. In property management and hospitality, businesses must coordinate tasks like cleanings, repairs, and viewings with multiple stakeholders. We’ve observed LLM-powered agents to be especially adept at automating these complex actions given enough guidance.

We envision a world where agents progressively automate more and more business workflows, allowing businesses to focus on their most human work.

About the role:

Our engineering team ships quickly across the entire stack and is looking for an experienced engineer to join forces on the backend. Our philosophy supports keeping our team lean and agile, so you will be given ownership of large portions of the codebase and infrastructure.

From architecting infrastructure to making complex technical decisions, we believe in giving you autonomy to do your best work.

What you will do:

Fundamentally, you will be responsible for building new features, maintaining them, and ensuring our infrastructure scales as we grow. While project requirements vary, these core responsibilities will carry through most of your work.

You will be working closely with our engineering team and Punn (CTO) who each own different parts of the architecture, backend, devops.

Here are some of our past projects that you would have been involved with:

• Omni-channel inbox architecture and implementation
• Workflow engine design and implementation
• VoIP system implementation from scratch
• LLM backend migration from Node to Python
• Message queuing system for incoming messages
• Query engine and data-lake setup for customer analytics
• Choosing technology that maximizes engineering productivity

Who we’re looking for:

• You enjoy working in a small team that holds each other accountable
• You are a hard worker and driven to achieve lofty goals.
• You want to own critical infrastructure supporting a fast-growing product.
• You have 3+ years of experience in backend or full-stack development
• You deeply care about solving problems for our customers
• You have impressive achievements from your previous experiences
• You are motivated by excellence and achievement in your work and beyond.

You should join if you want to:

• Have an impact on day 1.
• Own parts of our infrastructure end-to-end.
• Contribute ideas from architecture to product.

Benefits

• Medical, dental, and vision coverage
• Flexible PTO policy

• First Call: Intro, Fit (30 min)
  • Meet the founders to see if the opportunity is a good fit
• Second Call: Design Discussion (45 min)
  • Talk through an ambiguous problem we are trying to solve
  • Collaborate on finding the appropriate solution and discuss tradeoffs
• Third Call - Technical Interview (60 min)
  • Work through a coding challenge for 45 minutes, leaving 15 minutes for questions
• On-site Work Trial (1-2 days)
  • We will work together in person for a few days at our office in San Francisco. Travel is paid for if necessary.
  • This will involve problem discussions with the team, outlining a potential solution, and implementing and deploying it to production.
• Decision & Offer