Medical Billing Specialist (ABA)

We’re on a mission to make behavioral health more available and accessible. We're backed by a16Z, YCombinator, Craft, and many others to make this dream a reality.

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Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!

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About Our Mission

At Juniper, we're building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.

We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.

For more details on our thesis, check out our write-up What is Juniper?.

About Our Culture

Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:

1. Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.

2. Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that's something you're interested in exploring!

3. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.

For more details take a look at our FAQs | Joining the Juniper Team!

About The Role

We're looking for mission-driven medical billers who care about creating positive impact, love solving challenging problems, and will thrive in a fast-paced environment. This person will help with the end-to-end billing process for our Applied Behavioral Analysis clients, efficiently working claims and identifying (and implementing) process improvements to increase collections for our clinics.

What you'll do:

• Clean, review, and submit claims for behavioral health providers (specifically autism providers)
• Track claim statuses and remittances
• Work denials and follow up with unpaid claims proactively
• Manage patient responsibility invoices (e.g., patient co-insurance, co-pays)
• Evaluate insurance operations and identify efficiency improvements
• Analyze EOBs and post manual payments

What we’re looking for:

• 2+ years experience with revenue cycle management and billing for commercial and Medicaid plans (especially in the autism space) with claim submission, payment posting, etc.
• Experience working with electronic medical record / practice management systems
• Experience working with clearinghouses and payor portals
• Knowledge of the denials, corrections, and appeals process
• Minimum availability of 25 hours/week during core business hours

Juniper is based in New York City and are prioritizing remote candidates for this position.