About The Role

This is a full-time role as an AI Associate with a pathway to commercial roles, located onsite in our HQ in Berlin, Germany. You will join the AI Associate program that builds commercial expertise from the ground up through deep product immersion.

Our Approach

At Langdock, we believe exceptional revenue growth stems from building best-in-class AI software and establishing deep customer trust through genuine expertise. We've discovered that team members with strong product knowledge consistently outperform traditional sales profiles in building customer relationships.

After mastering the fundamentals of Customer Success, you'll have the opportunity to specialize in:

• Customer Success
• Account Management
• Solutions Engineering
• Sales

You will select your track based on your strengths and interests.

Program Structure

Our talent development program follows a structured progression:

Months 1-2: Complete Customer Success onboarding with intensive product training

Months 3-5: Commercial track selection and specialized onboarding

Month 6: Transition to high-impact contributor role with first internal promotion

Responsibilities

• Master our product capabilities through 50+ daily product interactions
• Develop a deep understanding of implementation strategies and use cases
• Build expertise in AI technology and effective adoption methodologies
• Support customers in maximizing value from our solutions
• Progress into a commercial role
• Create business cases and impact plans for prospective customers
• Research customer needs and develop solutions to enhance their success

About You

• You're an early adopter of AI with genuine excitement about its possibilities
• You possess a solid technical foundation, including an understanding of databases, APIs, and cloud applications
• You have strong written and verbal communication skills in both English and German
• You thrive in a fast-growing, dynamic environment
• You're a team player who can effectively communicate with diverse stakeholders
• You're eager to grow your career in a commercial role built on product expertise

Qualifications

• Past experience working in a fast-paced environment
• Technical background or demonstrated ability to quickly learn technical concepts
• Customer-facing experience is a plus
• Consistent record of achievement in previous roles

Why This Approach Works

This inverted talent pipeline provides 10x more meaningful product and customer exposure than traditional sales roles. You'll engage in numerous deep product interactions daily, accelerating your learning curve and enabling you to build genuine customer trust through expertise rather than sales tactics.