Head of AI Product

Job Title: Head of AI Product
Department: Product/Tech
Reports to: Director of Technology

About LunaJoy

LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.

Job Overview

We are seeking a Head of AI Product to lead the strategy, development, and execution of our AI-driven products. This role requires a blend of technical expertise, product leadership, and business acumen to drive innovation, improve customer experiences, and maximize the impact of AI in our product offerings.

As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.

Key Responsibilities:

• AI Product Strategy & Vision: Define and execute the AI product roadmap aligned with company goals.
• Cross-functional Leadership: Collaborate with engineering, data science, design, and business teams to develop and scale AI-powered solutions.
• AI Model Development & Integration: Oversee the lifecycle of AI models, from research to production, ensuring high performance and ethical AI practices.
• User-Centered Innovation: Work closely with customers and stakeholders to identify pain points and opportunities for AI-driven improvements.
• Go-to-Market Execution: Drive AI product launches, including positioning, pricing, and customer adoption strategies.
• AI Governance & Compliance: Ensure AI models adhere to ethical guidelines, privacy regulations, and responsible AI practices.
• Team Leadership & Growth: Build and mentor a world-class AI product team.

Qualifications:

• Experience: 7+ years in AI product management, machine learning, or a related field, with at least 3+ years in a leadership role.
• Technical Expertise: Strong understanding of AI/ML concepts, including NLP, deep learning, and data infrastructure.
• Product Leadership: Proven experience in building and scaling AI-powered products from ideation to launch.
• Business Acumen: Ability to translate AI capabilities into business value and user benefits.
• Collaboration Skills: Excellent communication and stakeholder management skills.
• Education: Bachelor's or Master's in Computer Science, AI, Data Science, or a related field.

Nice to Haves:

• Experience working with cloud-based AI services (AWS, GCP, Azure).
• Knowledge of AI ethics, bias mitigation, and regulatory compliance.
• Prior experience in a fast-paced startup or product-led organization.

Why LunaJoy?

• Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities.
• Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere.
• Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.
• Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.

Compensation & Benefits:

• Compensation Range: USD $10,500 based on location, experience, qualifications, and applicable federal and state minimum wage requirements.
• Opportunities for growth and success in a remote environment
• Access to educational resources and a supportive community of like-minded professionals.

At LunaJoy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.

Interview Process

• HR Screen:
  The first phase involves an initial screening with HR. During this stage, we will discuss your experience, skills, and alignment with LunaJoy’s values and culture. This step ensures that you meet the basic qualifications and provides an opportunity for you to learn more about the company and the role.
• Second Phase with Hiring Manager:
  Candidates who pass the HR screen will move on to an interview with the Hiring Manager. In this phase, we dive deeper into your technical abilities, role-specific competencies, and how you approach challenges. The Hiring Manager will assess your fit within the team and your ability to contribute to LunaJoy’s mission.
• Offer Stage:
  After the second phase, successful candidates will move to the offer stage. We will present a formal offer that includes compensation, benefits, and any additional details about the role. This is also your opportunity to ask any final questions before making your decision.
• Onboarding & Training:
  Once the offer is accepted, the onboarding process begins. You will be guided through setting up tools, learning about LunaJoy’s systems and workflows, and engaging in any role-specific training. This phase ensures a smooth transition into your new role, setting you up for success from day one.