Telemedicine platform for chronic conditions like obesity
About the role:
Measured is seeking a dynamic Customer Experience Lead to work with a team of Customer Experience Associates in providing exceptional service to our telehealth patients. The ideal candidate will be an experienced leader who excels in problem-solving, has a background in remote work settings, and possesses a passion for helping others achieve their weight loss goals.
Company: Measured | Modern Weight Loss | trymeasured.com
What You'll Do:
Lead and manage a team of Customer Experience Associates, providing guidance, support, and performance feedback
About You:
How to Apply
Measured is a telemedicine platform on a mission to make healthcare more accessible and affordable. We believe in a future where anyone suffering from chronic illness can access a world-class specialist within hours, not days, and via the comfort of their home.
Our first and flagship product is centered around obesity, which impacts over 100 million adults in the United States alone. We take an evidence-based approach to weight loss that is medically supervised and combines:
We're well funded and backed by Y Combinator and several other top-tier investors. We've got plenty of runway and are laser focused on building the future of telemedicine, where technology/AI allows specialists to scale their services to thousands of patients instead of dozens.
We're looking for teammates who are interested in being early players and helping shape company culture. We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. If you do not fit this exact description but feel strongly about us and this role, please reach out regardless.