Momentic
The modern standard for software testing
Founding Technical Support Engineer 🛂 🚀
$85K - $120K / 0.10% - 1.00%
Location
San Francisco, CA, USJob Type
Full-timeExperience
Any (new grads ok)Connect directly with founders of the best YC-funded startups.
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Jeff An
Founder
About the role
As the first Support Engineer at Momentic, you will:
- Engage with our customers during onboarding, understand any implementation blockers, and stop churn before it happens.
- Answer customer questions and triage issues for engineering.
- Be the voice of the customer by capturing, documenting, and championing new customer requirements and feature requests.
- Write our customer-facing documentation and help guides.
To succeed in this role, you’ll need:
- To be based in San Francisco and able to work regularly from our SoMa office.
- Great written and verbal communication.
- To have a high sense of agency and accountability and can prioritize your work without much outside input.
- To be able to immerse yourself in unfamiliar topics and understand complex technical concepts to make informed decisions.
- Interest in AI and software testing tools tools.
About Momentic
One of the most tedious parts of software development is testing. The testing industry has long been plagued with archaic and fragmented software, with Selenium turning 20 years old this year.
By leveraging cutting-edge AI, we’re able to automate the most time-consuming tasks so engineers can focus on what matters, shipping features to customers. Engineers at companies like Chegg and Retool use Momentic to author tests 10X faster.
Momentic is one of the fastest-growing startups to come out of YC with strong traction. We’re generating revenue and are well-funded by some of the best investors in the Valley with years of runway.
