Self-Driving Customer Care
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
We are looking for a Senior Software Engineer with extensive experience in building front end experiences for web and mobile web. You will work closely with Product, UX and Engineering teams to translate Product requirements and UX into user interfaces for our SaaS product. You bring experience in coding, fixing, executing and versioning of new and existing code for SaaS applications.
If you're passionate about solving customer problems through easy-to-use and elegant user interfaces, and building interfaces that will drive product adoption in the exciting area of AI while also having the opportunity to learn, explore, and work on emerging technologies, Netomi is the perfect place for you.
Responsibilities
Requirements
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Netomi's AI enables self-driving customer care for companies like HP, Westjet, Singtel and more. By autonomously resolving over 70% of support tickets on email, chat, messaging, social and voice, companies using Netomi reduce support costs, boost customer happiness, enhance agent productivity and automate up-sell.