About the role

Location: Remote (Within ±3 hours of CET)

⭐️ We seek a results-driven Technical Account Executive with a robust **technical background **to join our thriving, fully remote team. Your primary focus will involve engaging directly with technical decision-makers, such as Products, CTOs, and VPs of Engineering.

Opportunity:

Right now, we have two people in this role at NewsCatcher, so you can get in exceptionally early at a time when our revenue is rocketing.
There is a great deal of freedom, trust, and accountability. There are no long approval processes; you are free to take action. This freedom goes hand in hand with responsibility.
Gain enormous experience by working with top Enterprise-level companies.

Functions:

Understand customers’ needs and envision what a white glove solution could look like.
Find the lead’s pain points and propose custom solutions while demonstrating ROI and long-term strategic value
Maintain accurate CRM data: anyone could understand what the status and progress is based on your CRM notes
Work directly with product teams to own customer feedback and ensure it reaches the wider NewsCatcher team.
Independently handle customer meetings. You won’t be taking someone with you to every customer meeting - it’ll normally be you and the customer. Occasionally, you might bring a product engineer with you.
Qualify interested leads and manage the full sales cycle to close customers.

Required Experience:

Minimum of 3 years experience in a B2B SaaS as a Technical Account Executive or experience working in a software engineer-like role
Proven track record of successfully selling to enterprise clients, generating New ARR of $1,000,000/year (if you have AE-like experience)
Strong technical background, especially in working with unstructured text data (e.g., bm25, sparse vs dense vectors, LLMs, and NER).
Ability to understand and articulate technical information for both technical and non-technical clients
Ability to work independently, prioritize tasks, and manage time effectively
Advanced proficiency in English.

Nice to have:

Experience as a sales engineer, solutions engineer, or forward deployed engineer.
Familiarity with tools like REST API & Postman for demos.
Understanding of LLM, RAG, and Embeddings.

Your KPIs:

New ARR
Bottom of the funnel Sales Conversions
LTV

Compensation and Perks:

Competitive salary, commission, and equity
Up to 24 days of vacation & 16 days of sick leave/holidays (all fully paid)
Learning and development compensation
Yearly company retreats (2024 — Canary Islands, 2023 — French Alpes)

Needed tools:

CRM, Amplemarket, Close

About NewsCatcher

Our mission

To help companies never miss important news

What is NewsCatcher’s niche?

News API for tech-savvy Enterprises that cannot afford to miss out on the news.

Ideal Customer Profile

Any company that has analysts who spend over 100 hours/ month finding insights in online news articles

Pain Points:

Analysts spend way too much time searching for news and not anlyzing it
Analysts are not scalable + human error
Miss out on relevant information (false positives, noise, not enough time to go through everything)

Our Values

Data quality first

We’re data-as-a-service.

So, data quality should be our biggest priority and competitive advantage.

We fully own the data collection process: web crawling, scraping, data cleaning, and quality assurance.

We provide Service Level Agreements on source availability and coverage; We add new publicly available sources when clients ask.

Product that is fast to adapt to customers’ needs

Failure to adopt the solution is what pushes companies away from our competitors.

There is no one-fits-all data enrichment/LLM/ChatGPT prompt.

Insight: we serve companies with over ten different use cases. There are multiple clients within the same use case, and each still has a unique approach to how they want to solve their problem.

So instead of focusing on a “magic pill” that can solve everyone’s problem just OK, we take a unique approach to make sure our customers are really happy and get a high Return On Investment.

Enterprise-level customer service

As you can see from our home page, we work with quite a lot of big logos (the majority we can’t display due to NDAs). Many big companies trusted us when NewsCatcher was just “two guys in a shed,” so we really try to pay them off with great customer support and service quality.

We know our numbers, and we’re the only solution on the market that provides full transparency to customers on such metrics as:

average latency from the article being published to being indexed
alarms on websites not being crawled & indexed properly
uptime not just for API but also for the data pipeline that updates the index

We aim for high-security standards. We’re in the process of getting SOC2 Type 2 in 2024.

Engineers talk to customers

Most of our customers love us because they can talk directly to engineers. We usually set up Slack/Teams channels where customers can get the answer in just a few minutes.

Potential customers should get their questions answered on the first call

Yeah, we’ll still want to talk before giving access to our data, but the client (usually a techie) should get all questions answered, no matter how technical they are.

Only focus on what’s important

We came up with the company name in about 10 minutes of thinking.

We made our logo in 5 minutes by downloading Figma for the first time in our life and just typing </newscatcher>

Our website was hosted on a super-simple website builder called UMSO for ~$250/year until we reached a 7-digit Annual Recurring Revenue.

Our logo, our name, our website: none of these really matter. What matters is happy customers. Customers don’t care how good your logo is if you solve their expensive problems.

So that’s what the company focus should be: solving customers’ problems.