OfOne
AI-powered order taker for restaurant drive-thrus
Founding Machine Learning Engineer
About the role
About OfOne:
We are a rapidly growing startup building AI-powered voice ordering for restaurants. Our AI voice ordering system isn't just a concept - it's already taking orders across the US and processing complex conversations across multiple brands every day. We're tackling AI challenges that giants have struggled with for years - and we're solving them.
We’re backed by leading seed investors including SignalFire, Correlation Ventures, Y Combinator, and an amazing list of high-impact angels. We believe it’s a competitive advantage for us to work together in person 5 days per week. Our office is in the heart of San Francisco and walking distance from BART, Muni, and CalTrain.
We're seeking an exceptional Applied AI/ML Engineer to join our founding team. If you want to bring AI to the real-world and deliver immediate value to businesses and customers nationwide, we would love to chat!
Responsibilities:
- Architect, build, and maintain real-time conversational AI systems to deliver exceptional accuracy for our automated order taker
- Conduct applied research on new customer-facing challenges we encounter
- Lead product adoption of the latest in generative AI and machine learning research
- Work closely with our customers and analyze data to continuously improve model performance and the customer experience
- Implement machine learning best practices, ensuring maintainability of ML systems in production
- Contribute to the overall technology stack and participate in other technical projects as needed
Requirements:
- Strong Python and production-level software engineering expertise
- Deep understanding of LLMs, prompt engineering, and modern NLP
- Proficiency with Kotlin or Java
- Track record deploying ML systems to real-world applications
- Track record of solving complex technical challenges in ambiguous environments
- Strong collaboration and communication skills, both with team members and external stakeholders
- Empathy for users and a bias towards taking a customer-centric approach to product development and decision making
Nice-to-haves:
- Experience with Automatic Speech Recognition (ASR)
- Hands-on experience in real-time or low-latency systems
- Working knowledge of TypeScript
- Demonstrated ability building with open source LLMs
What we offer:
- Competitive salary and equity package
- Comprehensive benefits package, including health, dental, and vision insurance
- Rapid growth opportunities in a fast-paced environment where your contributions directly influence our trajectory
- Build conversational AI systems that handle thousands of real-world customer interactions daily
- Join a tight-knit team of builders who thrive on solving hard technical problems
- Free lunch
Join us at OfOne as we shape the future of restaurants. Apply now and become a key member of our talented and ambitious team.
About OfOne
At OfOne, we're reshaping the drive-thru experience with voice AI. We’re already helping top-50 restaurant chains operate more efficiently and level-up their customer experience.
We're on the lookout for smart and hungry builders ready to drive into the voice AI scene. We’re offering a chance to deliver software that touches millions of people, pushes $billions of economic impact, and is at the forefront of delivering real-time AI applications to the real world.
We move fast, believe in collaboration over competition, and have the backing of major VCs like SignalFire, Correlation Ventures, and Y Combinator.
If this sounds like a fit, come join us at our office in the heart of SF and let's build something great.
