Senior Technical Product Manager (Contract)

We are seeking a technical and entrepreneurial Senior Product Manager with a track record of success in product management for Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data products.

Optery’s product is sold to individuals, families, small and medium sized businesses, large enterprises, and state, local, and federal government agencies and departments.  In this respect, it is similar to companies like LastPass, DropBox, and McAfee in that it is sold both to individuals directly, and to businesses for distribution to employees.  Optery maintains four primary application interfaces, its consumer facing application (https://app.optery.com/signup), its business admin facing application (https://business.optery.com/signup), its API (http://www.optery.com/api), and it’s backend workflows for employees and contractors.

Optery’s core data removal functionality processes Data Subject Requests (a.k.a. DSRs) for its customers to manage their data privacy preferences at data broker companies.  Put differently, Optery delivers, manages and fulfills opt out and data deletion requests for its customers at data brokers.

Our business benefits from the growing number of consumer data privacy laws, and our software puts the data privacy rights granted in these laws to work for our customers, e.g. California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), etc. Optery also offers a free tier with self-service tools for users to submit and manage their own data privacy rights requests.

Optery is seeking a versatile Senior Product Manager with a track record of success to help drive the development of Optery’s product and platform.  You will report to Optery’s CEO and CTO, and will collaborate closely with cross-functional teams, including engineering, marketing, design, legal, customer operations, sales, customer success, customer support and executive leadership to align product development with company objectives and drive measurable results.

You need to be equally comfortable generating product requirements, creating wireframes for new product functionality, getting into the weeds with engineers on how the product works at a very granular level, providing feedback to engineers, testing, QA-ing and debugging, documenting new features, researching the industry landscape, and formulating a strong point of view for the product roadmap.  The role requires outstanding written and verbal communication skills, and a well-rounded cross functional skill set.

We will geek out together launching new products, features and functionality that eradicates consumer data from data broker platforms using new and clever approaches.

KEY RESPONSIBILITIES

• Define and lead the development of product features for data broker operations, with a focus on the fulfillment of Data Subject Access Requests and long-term customer satisfaction and revenue growth and retention.
• Define and lead the development of product features for consumer data privacy rights management and related application and API functionality.
• Learn from and study the needs of Optery’s customers.
• Collaborate with internal and external stakeholders to lead the development and release of product features.
• Creating wireframes for new product features and functionality.
• Debugging, testing and QA-ing new features extensively to ensure high quality.
• Producing high-quality product marketing materials to accompany the release of new product feature releases.
• Work closely with cross-functional teams, including sales, marketing, engineering, customer success, customer support and executive leadership, to align product development with company objectives and drive measurable results.
• Monitor, analyze, and report on the performance of product features, using data-driven insights.
• Conduct market research to understand customer needs, industry trends, and the competitive landscape. Leverage insights to identify market opportunities, develop differentiation strategies, and prioritize our product development roadmap.

QUALIFICATIONS

• Bachelor's degree or equivalent
• Track record of professional success and achievement
• At least 5+ years experience as a Product Manager in the Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data space, preferably in startup or fast-paced environments
• Experience in the cybersecurity or data privacy industry is preferred
• Deep understanding of data security and data privacy concepts, technologies, and industry trends is preferred
• Familiarity with API development and processes, e.g. experience with Postman
• Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
• Excellent written and verbal communication skills, with the ability to create compelling writing and effectively present ideas to diverse audiences.
• Strong analytical skills with the ability to measure and interpret product analytics metrics and make data-driven recommendations for improvement.
• Demonstrated ability to thrive in a fast-paced startup environment, adapt to change, and drive results.
• Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated, proactive, and capable of working independently as well as part of a team.
• Bonus: In-depth knowledge of consumer data privacy laws and regulations such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), the American Data Privacy and Protection Act (ADPPA) and the California Delete Act.

LOCATION

While Optery is a fully-remote global team.  This position is required to work regular U.S. business hours, i.e. in the U.S. Eastern, Central, Mountain, and/or Pacific time zones.

COMPENSATION & BENEFITS

• $60K - $100K
• Paid time off policy
• Stipend for home office setup

EQUAL OPPORTUNITY

Optery values diversity and is an equal opportunity employer.  Optery does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.