Pylon

The only customer support platform built for B2B.

Product Designer

$160K - $200K
Location
San Francisco, CA, US
Job Type
Full-time
Experience
3+ years
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Robert Eng
Robert Eng
Founder

About the role

Pylon is hiring 🚀 We’re looking for our second designer to join the team to help own design of our new products end-to-end, and to build out our design system!

You’ll be joining a very strong engineering team working on a product customers love and that already has significant traction.

Pylon is building the future of customer support - a modern replacement to Zendesk for B2B companies. Learn more at usepylon.com.

Come help us build the future of customer support from our beautiful office in downtown San Francisco across from the Caltrain station 🚂.

You’re a great fit if you:

  • Have designed B2B products
  • Love working in-person in SF
  • Want to own design end-to-end while collaborating with a team of strong frontend engineers

About Pylon

Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support, success, and sales teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live.

Just like how Zendesk made email scalable in a support context, Mailchimp made email scalable in a marketing context, and Salesforce & Outreach made email scalable in a sales context, Pylon is making chat scalable across customer-facing functions.

Pylon
Founded:2022
Team Size:20
Location:San Francisco
Founders
Advith Chelikani
Advith Chelikani
Founder
Robert Eng
Robert Eng
Founder
Marty Kausas
Marty Kausas
Founder