Modern B2B Collection (Respectfully with AI)
Join Our Growing Team as Chief of Staff to the CEO! 🚀
At Respaid, we’re on a mission to revolutionize how companies manage unpaid invoices while fostering respect for both clients and employees. We’ve grown rapidly since our founding in 2020, with a team of 40 talented professionals across the globe and a customer base that includes top startups like DoorDash, Vanta, and Flexport. Our bold vision? To bring $1 trillion back into the U.S. economy by recovering 50% of unpaid invoices in just 20 days, all while maintaining an unmatched level of respect throughout the process. We’re not just a startup, we’re a force for positive change!
As the Chief of Staff, you will become the CEO’s right-hand person, helping manage key tasks and keeping the company on track for success. Here’s a glimpse of what you’ll be doing:
• Meeting follow-ups: Ensure every client or prospect meeting ends with personalized follow-up emails, and initiate gentle email or phone reminders.
• Prospect list creation: Research and compile detailed prospect lists tailored to our Ideal Client Profile (ICP).
• Email drafting: Craft ultra-personalized outreach emails that resonate with potential partners and clients.
• Tool exploration: Set up and manage tools, such as time-tracking systems, to streamline team productivity.
• Form submissions: Assist with critical company needs like submitting forms, providing logos, or handling communications.
• Event research: Identify high-value events, especially in San Francisco and Las Vegas, where the CEO should attend, ensuring our ICP alignment.
We’re Looking For:
• A ChatGPT power user (or equivalent) – you should be automating tasks and maximizing efficiency using AI tools. We believe in working smart, not hard!
• A natural with tools like HubSpot, Slack, and SuperHuman (or someone ready to learn quickly).
• Someone who is tech-savvy, almost a geek for innovation, and excited to bring new ideas to the table.
• A bright personality who is naturally sociable and smiles easily, since you’ll be interacting with high-profile clients and partners.
• Impeccable written and spoken English (native level) – excellent communication is key, even if we use tools like Grammarly for final touches.
• Founder mentality – you’re someone who takes initiative, loves being creative, and isn’t afraid to work without constant supervision.
Work Schedule & Flexibility:
• General hours are from 9 AM to 5 PM, but we’re flexible. What matters most is a 10-minute response time on Slack and a 1-hour completion time for tasks. You can manage your own schedule as long as tasks are handled promptly.
• Full-time position
Perks & Benefits:
• Paid day off on your birthday (and on your children’s birthdays too!).
• Mental health support through BetterHelp.
• Join a global, diverse team with members from the Philippines, Madagascar, France, Ukraine, Lithuania, Germany, Spain, and more.
• An incredible learning environment with opportunities for professional growth.
We’re a company that doubles its revenue each year and is set to handle up to 85,000 collections per day – all with zero bad reviews thanks to our respectful approach.
If you’re ready to take on this exciting, fast-paced role, we’d love to hear from you.
PS: we require you to be highly reactive (10min response rate on slack/email), so it requires to be max. 2h time zone difference with Pacific Time (CEO based in SF) =)
Yes… within a day you could be hired!
Hey we're Respaid, we are a payment solution for late payments. We collect small AR and chargebacks with respectful AI. With a simple excel file, we're able to collect 50% within 20 days. We got 460 customers (18 unicorns) and made up to 450 collections per day.
We raised just before YC 2.7M, we're profitable and operating in France + USA. Our customers includes top YC companies like Clipboard Health or Flexport.
We're 28 passionate people from 5 countries (Europe, US) Our CEO and Founder lives in San Francisco, CA.