Head of Sales

We’re looking for a Head of Sales to help scale a world class sales team at Shaped! As the Head of Sales you'll be driving best practices for selling to a diverse range of customers to solve their search and recommendations challenges.

We’re excited to work with you. Come build the future of AI with us!

About the Role
At Shaped, we help companies deliver personalized product and website experiences using our recommendation and search systems. We're looking for a Head of Sales to sell our platform, drive customer adoption and grow our sales team. In this role, you'll connect our technology with prospective customers, demonstrating how easily our solutions can deliver tangible business benefits.

Key Responsibilities

• Scale our sales team:

  Build and optimize scalable sales processes, methodologies, and technology infrastructure (including CRM, sales enablement tools, and reporting dashboards) to support a rapidly growing sales organization.

• Drive Customer Acquisition & Revenue Growth:
  Develop and manage a robust sales pipeline, proactively engaging with prospective customers to understand their business needs and demonstrate how Shaped’s platform can deliver relevant, data-driven experiences.

• Deliver Impactful Presentations & Demos:
  Lead engaging product demonstrations and technical presentations, clearly articulating the benefits of our recommendation engine and how it integrates with customers’ existing workflows.

• Build & Nurture Client Relationships:
  Establish and maintain strong, long-lasting relationships with key decision-makers and technical stakeholders, ensuring that customer feedback is communicated across our organization to drive continuous product improvement.

• Collaborate Across Teams:
  Work closely with marketing, product, and engineering teams to develop tailored strategies and solutions that meet customer objectives, while also contributing insights to our product roadmap.

• Market & Industry Engagement:
  Stay informed about industry trends, competitive landscapes, and emerging technologies to effectively position Shaped as the go-to solution for recommendation and search systems.

Qualifications

• 8+ years of experience in sales, account management, or business development within the technology, SaaS or AI
• Prior experience selling to technical stakeholders such as engineers
• Bachelor’s degree in Business, Marketing, or a related field; an advanced degree is a plus
• Proven track record of meeting or exceeding sales targets in fast-paced, innovative environments
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts in an accessible manner
• Demonstrated ability to build strong relationships with both technical and non-technical stakeholders
• A proactive, “wear-many-hats” attitude and the drive to solve problems creatively in a startup environment
• Familiarity with AI, data science, or recommendation systems is advantageous

About Shaped
Shaped is the fastest path to relevant recommendation and search systems. We empower companies to turn their behavioral data into truly personalized product and website experiences. As a Series A company based in Brooklyn, New York, we’re backed by top investors from Madrona, Y-Combinator, and industry leaders from Meta, Google, Amazon, and Uber. Join us to build the future of personalized digital experiences.