Chief of Staff / Product Manager - Onsite Hybrid NYC

About SkyLink

SkyLink allows travelers to book and manage travel through chat or email as if they're talking to a corporate travel agent. Through recent breakthroughs in natural-language processing and generative language, our highly trained AI models are able to take colloquial English and handle complex travel itineraries and changes. We work with enterprises and Travel Management companies to drive productivity, increase booking throughput, and streamline operations. We are revenue generating and have customers.

We are backed by Menlo Ventures, Y Combinator, Human Capital, and Fortune 50 CEOs. Our board of advisor includes former CEOs of Global Travel companies.

About You

You are a rockstar Chief of Staff/Product Manager who excels in high-growth tech environments. With experience in management consulting or investment banking at a tier 1 firm or in high-growth tech, you bring a strategic mindset and operational excellence to the table. You thrive in collaborative settings, yet are unafraid to voice your opinion and drive decisions. You have a strong sense of product architecture and can seamlessly translate vision into execution. You are skilled at engaging with customers, specing out products, and creating compelling customer pitch decks. You excel in ambiguous situations, adeptly balancing short-term needs with long-term goals. You want to be part of a small, fast-paced, and energetic team looking to impact global travel.

About the role

We're looking for a dynamic Chief of Staff/Product Manager to join our fast-growing team and help drive SkyLink's success in the AI-powered travel management space. This role is critical in bridging strategy and execution, working closely with the leadership team to shape our product roadmap and business operations.

A great fit:

• Has 5+ years of experience in Tier 1 management consulting, investment banking, or high-growth tech companies
• Possesses a strategic mindset with the ability to translate vision into actionable plans
• Excels in product management, including customer engagement, product specification, and creating compelling pitch decks
• Demonstrates strong leadership and communication skills, able to collaborate across teams and influence decision-making
• Thrives in ambiguous situations and can balance short-term needs with long-term goals
• Has a keen understanding of product architecture and the ability to work effectively with technical teams
• Is able to build compelling sales materials and engage customers professionally and convincingly
• Is passionate about AI and its applications in the travel industry

You will:

• Act as a right-hand to the CEO, managing critical initiatives and driving key projects to completion
• Lead product strategy and roadmap development, aligning with business goals and market demands
• Engage with customers to gather insights, validate product ideas, and ensure customer satisfaction
• Create and maintain product specifications, working closely with engineering teams to ensure successful implementation
• Develop and present compelling customer pitch decks and product demonstrations
• Analyze market trends, competitor landscapes, and customer feedback to inform product decisions
• Collaborate with cross-functional teams to streamline operations and improve internal processes
• Drive data-driven decision making by establishing and tracking key performance indicators
• Represent the company in industry events and customer meetings as needed

Benefits

• Healthcare
• New laptop of your choice.
• 401(K) Plan
• Unlimited PTO

Hybrid in New York City


This role offers a unique opportunity to have a significant impact on a cutting-edge AI travel management platform. You'll be at the forefront of integrating advanced natural language processing and generative AI technologies into practical, enterprise-level solutions. If you're excited about shaping the future of corporate travel and thriving in a fast-paced, high-growth environment, we want to hear from you.

• Round 1: Introduction Video Call with a Cofounder This is an informal call for us to meet each other and get to know one another. The conversation will cover your past experiences in management consulting, investment banking, or high-growth tech environments. We'll discuss your approach to product management, strategic thinking, and ability to drive complex projects. We'd like to hear about significant initiatives you've led, including both successes and challenges, which demonstrate your leadership and problem-solving skills. We also want to understand what you're looking for in your next role and why you're interested in early-stage startups in the AI travel space. You'll have the opportunity to ask us about the role and learn what working at SkyLink will be like.
• Round 2: Two In-depth Interviews

1. Strategic and Product Management Interview This interview will focus on your ability to develop and execute product strategies. We'll present you with hypothetical scenarios related to our business and ask you to walk us through your approach. We'll evaluate your critical thinking, market analysis skills, and ability to align product decisions with business goals. We'll also discuss your experience with customer engagement and translating customer needs into product features.
2. Leadership and Operational Excellence Interview In this interview, we'll dive deeper into your leadership style and operational capabilities. We'll explore your experience in managing cross-functional teams, driving decision-making processes, and balancing multiple priorities in a fast-paced environment. We'll also discuss your approach to data-driven decision making and your ability to communicate complex ideas to various stakeholders.

• Offer!

Throughout both rounds, we'll be assessing your understanding of AI and its applications in the travel industry, as well as your ability to bridge the gap between technical and business aspects of a product. We're looking for candidates who can demonstrate strategic thinking, strong product instincts, and the ability to thrive in an ambiguous, high-growth environment.