Sales Development Representative

📫 About Stable

Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and dashboard to manage their physical mail online. Over 6000+ companies like Gitlab, Glassdoor, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster.

These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography.

We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster.

We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to enterprises in industries like technology, logistics, and property management.

This is an opportunity to join an early-stage startup as one of the first employees and have work that directly impacts the future of how companies are built.

👩‍💻👨‍💻 Role

More than 6,000 businesses trust Stable to provide a better process for their inbound mail, and thousands more are looking for a solution every month. Stable services companies from the S&P 500 all the way newly incorporated sole-proprietorships, and we are hiring a Sales Development Representative to convert inbound interest from small businesses. This is an exciting opportunity for you to grow Stable’s book of business while helping new customers operate more efficiently.

Business leaders who come to Stable are looking to simplify their mail operations - the ideal candidate for this role will work directly with those inbound contacts to answer questions, communicate Stable’s value, and implement solutions that fit their needs.

• Be a trusted guide for inbound prospects — Customers often come to Stable overwhelmed and confused about their mail operations. You’ll help guide them through the signup process by answering inbound questions via email and video calls, giving customers the comfort that they’ll be taken care of with Stable.
• Identify the customer needs & match to Stable’s offering — We view the first conversation as the beginning of a partnership, starting it off by understanding prospects’ challenges.  You will follow up with prospects who have not completed their Stable signup process to identify the blockers, understand their needs and assist them through completed signup or qualification to Stable’s Enterprise Sales team.
• Lay the groundwork for future growth — Customers from all sorts of industries need a mail solution.  You’ll work to test, refine, and create processes that identify the best prospects and uncover the most efficient ways to reach them.  Using that understanding, you’ll create playbooks and processes to enable growth of Stable’s Sales operations.

This is an opportunity to join an early-stage startup as one of the first employees and have work that directly impacts the future of how companies are built.

😀 What You Value

• Be human: Lead with empathy, act with authenticity, and enjoy what you do.
• Stay curious: Invent novel solutions by asking why, listening, and tinkering.
• Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal.
• Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver.
• Exceed customer expectations: Create delightful experiences with each interaction.

✅ What You'll Do

• Be the Face of Stable - Make a great first impression with customers who have shown interest in Stable’s products, answering their inbound questions and working together to convert them to customers
• Sales Guidance for Self-Serve - Act as the lead for all self-serve plan customers who need guidance during their signup process
• Qualify Leads for Custom Deals - Identify customers whose needs differ from Stable’s standard offering and coordinate with the Sales team to find the right solution
• Source New Customers - Proactively source new customer relationships by identifying which customer needs can best be solved by Stable
• Find the Best Ponds to Fish In - Pinpoint the best personas and channels for new customers and coordinate with Sales and Marketing to work increase throughput

✨ Requirements

• Bachelor’s Degree or equivalent experience in Sales, Customer Success, Customer Support, Sales, Business Development, Account Management or a related field
• 2+ years in Sales with a track record of exceeding lead targets
• Proven experience building strong customer relationships and efficiently communicating internal and external voices
• Previous experience working in a growing, scaling Sales team
• Excellent written, verbal, presentation and video communication skills, with the ability to adapt conversations for technical and non-technical audiences
• Comfortable working within Sales & CRM software

🎁 What we offer

• Competitive salary and generous equity 🚀
• Unlimited paid vacation 🏖
• Healthcare benefits 🏥
• Home office set-up 🖥
• Work from anywhere within US time zones (GMT-5 to GMT-10) 💻
• Opportunities to shape the future of Stable and grow into leadership roles 💌

‍_Compensation details: $45-72k OTE._