Founding Forward Deployed Engineer

About Strada

Strada is a conversational AI platform for insurance distributors—brokers, agencies, and MGAs. Our AI agents are revolutionizing communication across the industry, handling renewals, lead qualification, and sales outreach over the phone.

Based in San Francisco, Strada is backed by Y Combinator, top VCs and operators from Deel, PagerDuty, Sardine and many more.

The role

Forward Deployed Engineers at Strada operate like startup CTOs — working directly with customers with full ownership of high-impact projects.

This role is perfect if you have an entrepreneurial mindset and want to significantly influence both product evolution and customer success, in a fast-paced environment.

You will be joining us in-person at our SF office, and working at the forefront of voice AI technology in a $300B industry ripe for innovation.

What you'll do

• Act as the primary technical lead for customer onboarding, ensuring successful deployment of our AI agents.
• Collaborate with customers to identify and scope new use cases, driving growth and expanding platform adoption.
• Troubleshoot complex technical challenges, providing real-time solutions to maintain reliability and performance.
• Influence product roadmap by translating customer feedback into actionable insights for our engineering team.

What you'll need

• 1+ years of relevant work or internship experience.
• Strong problem-solving skills and enthusiasm for addressing technical challenges involving data systems, cloud infrastructure, and API integrations.
• A customer-first mindset with strong communication skills, explaining technical concepts clearly to diverse audiences.
• Self-motivated and able to work independently.
• Passion about learning and keeping up with latest AI advancements.

Nice to have

• Previous experience with prompt engineering or working with AI/LLM-based platforms.
• Familiarity with TypeScript, React, and Node.js
• Prior experience in industries such as insurance, fintech, or similarly regulated sectors.
• Experience as an early-stage startup engineer or founder.

What we offer

• Competitive salary & meaningful equity
• Employee-friendly equity terms (restricted stock, early exercise)
• Macbook Pro, 4K display and all the accessories
• Health, dental & vision insurance
• Regular team events & offsites

If you’re excited about pushing the limits of voice AI and want to help reshape the insurance landscape, we’d love to chat.

1. 20 min intro call
2. 60 min technical screen
3. 120 min final round with full team