Role | Turn inbound leads into customers through sales

You will be part of a team of English-speaking sales agents. When we receive a lead who speaks Mandarin, Korean, or Japanese, it’ll be your responsibility to engage with them and turn that lead into a paying customer. Your responsibilities will include:

• Calling customers and getting them excited about Strive
• Messaging and following up with customers via WhatsApp & Email
• Updating the team on call outcomes and next steps in English
• Keeping track of lead status, parent feedback, and any next steps in English
• Assisting with translating marketing and sales materials (e.g., sales scripts) into Mandarin, Korean, or Japanese where required

You’ll also be responsible for maintaining existing accounts, ensuring that they are LOVING Strive, and encouraging them to refer additional customers. This includes:

• Building relationships with parents and finding ways that Strive can better provide value to them
• Calling customers and asking for feedback

Requirements | You love building relationships with people and are persuasive over a phone

• All levels of experience welcome
• You’re a fun and confident Mandarin, Korean & Japanese speaker (all 3 if a huge plus!) who is energised by speaking to customers. As well as basic proficiency in English
• You’re an excellent listener
• You have a strong ability to get points across concisely and persuasively (in writing and verbally)
• Positive, adaptable and have a learning mindset even in the face of rejection, setbacks, or challenges
• You’re passionate about education and empowering students

Bonus

• Tech-savvy (Coding experience is a plus point!)
• You’ve done customer-facing work in the past

Why you should apply

🌈 Grow with a highly passionate and diverse team from all over the world that is committed to making learning and work joyful

💬 Have a voice and a space to bring your ideas to life in a small, non-hierarchical team

🏆 Join a team that is committed to excellence, which includes accepting and learning from our mistakes and working as a team to improve

🥇 Be a part of an education revolution, we’re one of the first and only companies in the world to teach math through code.

Logistics

• This is a part-time role that typically involves at least 5 hours of work per week (can be up to 20 hours per week during busy times).
• Any applicant with less than 5 hours of availability in a week would not be considered.
• Working hours must be within relatively flexible hours to serve the Singapore market.
• Weekend work will be required.
• Preferred Locations: Asia: Singapore/Philippines/Japan/Korea/Hong Kong (Candidates who can support the GMT+8 timezone within 9am-9pm SGT are welcome.)
• Work from wherever you’re most comfortable - you would need your own reliable laptop, internet and backup power

Pay

SGD $15 - $25/hour

Application Process

Please note, the full application process will be completed in English

1. Fill in this form (2-5 mins): https://airtable.com/shryvd70vgNkgrIL4?prefill_applyingFor[R]=Mandarin%2C Korean %26 Japanese Speaking Sales Agent
2. Record an introduction video of yourself (5-10 mins)
3. Intro Call (30 mins)
4. Take-home project (2-3 hours)
5. Final Interview (30 minutes)
6. Reference checks
7. Accepted into paid training* (5 hours)
8. Final decision

*Get paid SGD $75 training fee for attending and passing the training (paid after completing 5 hours of work for Strive)

NOTE: Only candidates who fill in the above application form will be considered