Job Description: UPSC Mentor
Location: Remote
Experience: Freshers welcome (must have cleared UPSC Mains at least once in the last 4 years)
Salary: ₹5 LPA to ₹7 LPA
About SuperKalam
SuperKalam is an AI-powered edtech platform revolutionizing personalized learning. As a UPSC Mentor, you will play a pivotal role in shaping the journey of aspirants by offering guidance, resolving queries, and building meaningful student relationships.
Key Responsibilities
- Student Mentorship & Support
- Serve as the primary point of contact (POC) for UPSC aspirants, ensuring prompt, effective, and empathetic communication across channels.
- Guide students through their preparation journey by offering mentorship and actionable advice based on their unique needs.
- Issue Resolution & Collaboration
- Address and resolve student queries effectively while maintaining accurate records of interactions.
- Collaborate with internal teams to ensure concerns are escalated and resolved quickly.
- Proactive Engagement & Insights
- Identify common challenges faced by students and suggest platform or process improvements to enhance their experience.
- Provide timely updates on new features, study resources, or relevant information to keep students engaged.
- Feedback & Continuous Improvement
- Gather and share student feedback to improve SuperKalam’s offerings and build a stronger mentorship experience.
- Contribute to the development of innovative student engagement strategies.
Qualifications
- UPSC Experience: Must have successfully cleared UPSC Mains at least once within the last four years.
- Strong Communication Skills: Proficient in both English and Hindi (verbal and written).
- Empathy and Patience: Genuine interest in helping students navigate the challenges of UPSC preparation.
- Tech-Savviness: Familiarity with tools like Gmail, Google Workspace, and WhatsApp.
- Team Player: Ability to collaborate with cross-functional teams and contribute to a student-first culture.
Why Join SuperKalam?
- Impactful Work: Empower UPSC aspirants by guiding them on their journey to success.
- Growth Opportunities: Be part of a fast-growing edtech platform that values mentorship and innovation.
- Flexible Environment: Work remotely or in Bangalore with a competitive salary and opportunities for skill enhancement.
If you’re passionate about helping students achieve their dreams and have the experience to back it up, we’d love to hear from you!
To Apply: FILL THIS QUICK FORM