Inside Sales Associate

Who we are 👥
Swipe is a simple invoicing and payments app for 75M+ SMEs in India which is backed by Y Combinator and top-tier VCs and Angel Investors from Silicon Valley and India. We make it easy for local businesses to invoice their customers over WhatsApp. With Swipe, businesses can send a WhatsApp message with a link that allows their customers to pay instantly with various payment methods.

Job Summary 💼
You will call the customers, conduct online product demos, follow up with leads, and manage the customer onboarding process. You’ll also keep track of sales activities in our CRM and share customer feedback to improve our products.

What you will do 📲

• Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring presentations to meet specific customer needs and address queries effectively.
• Initiate inbound calls to identify potential customers from leads, implementing follow-up procedures to nurture leads and convert them into active customers.
• Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.
• Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.
• Provide insights into customer preferences and market trends to inform marketing initiatives.
• Report customer feedback, suggestions, and market insights for continuous improvement.

What we’re looking for 👀

• A minimum of 1 year of full-time experience in sales or a related field is a must.
• Good Communication skills with confidence in presenting and demonstrating products to
• potential customers.
• Strong interpersonal skills for effective relationship management.

We are growing very fast and are closing in on our target of $1M ARR excited to have more talented people join us in this rocket ship. 🚀

1. Intro Video
2. Telephonic Round with HR
3. Interview Round with Team Lead
4. Final Interview Round with the Leadership Team