About the role

You'll be an early member of our platform team and the technical foundation of our company, owning our entire infrastructure and platform services. As our first platform hire, you'll build scalable systems that enable our team to move fast while maintaining reliability and security.

Responsibilities

Owning our entire infrastructure (monorepo with 10+ microservices on AWS and Porter)
Building and maintaining our ML/LLM model deployment pipeline and serving infrastructure
Owning our incident response process, including on-call rotations and alerting systems
Designing and implementing observability solutions across our stack
Partnering with other engineers to improve latency and performance in our realtime systems
Communicating with external vendors regarding cloud offerings
Driving a potential SOC-2 Type II compliance endeavor (it’s easy with Porter)
Managing cloud costs and optimizing resource utilization

Required Qualifications

A track record of excellence throughout your career
3+ years of experience in platform/infrastructure engineering
Deep expertise with AWS services (ECS/EKS, IAM, VPC, S3, RDS)
Experience with containerization and orchestration (Docker, Kubernetes)
Track record of building and maintaining production ML/LLM infrastructure
Proficiency in at least one programming language (TypeScript/Python/Go/Java)
Experience with observability tools (Prometheus, Grafana, ELK stack)
Strong background in system design, operating systems, and distributed systems

Preferred Qualifications

Familiarity with BaaS (backend-as-a-service) providers like Porter, Supabase, Railway, etc.
Familiarity with TypeScript, Bun, and T3 Stack
Experience in building LLM applications
Aptitude for prompt engineering
Former founding or critical leadership experience

Benefits

Free lunch and dinner in the office
Free gym membership
Free health and dental insurance
Free travel around the country for customer visits

About Toma

Summary

At Toma, we will build an end-to-end AI workforce for the 2T automotive industry.

Our largest customers spend over 1B on processes that can already be automated with AI, from customer service, to repair order management, to warranty processing, to sales.

We are uniquely positioned to capitalize on this space because:

our team members are top-notch and have built and sold multiple AI app companies,
we’ve created a strong foothold in the industry by building a best-in-class voice AI product that has grown through word-of-mouth,
and we uniquely understand the problems at hand from hundreds of combined hours working at and studying automotive dealerships in person.

How We Operate

We work like a team. Each individual is responsible for driving solutions to their respective problems with the best possible approaches. Everyone is held accountable.

We expect you to drink from the information firehose, and you will have full autonomy when making decisions. We are a no-BS workplace where the best data-supported idea always wins, and we like to move quickly.

We believe that when exceptional people are given autonomy and full context, great things ensue, so you will have an unparalleled opportunity to make an impact at Toma.

Location

We work in-office 5 days a week in the Dogpatch neighborhood of San Francisco. We’re 4 blocks from YC.

Toma

Senior Platform Engineer