About us

What we do 🍷

Transformity is empowering beer, wine & liquor stores with amazing technology. We bring enterprise-level sophistication to independent liquor retailers, giving them one integrated operating system for every part of their business.

Who we serve 🛍️

We serve large-scale operators who manage warehouse-sized stores. These operators have complex business needs but have been deprived of great software for decades. They predominantly use on-premise systems that were built 15+ years ago. We come from liquor retail families where we witnessed their problems firsthand.

How it’s going 📈

With a small team of 3, we’ve grown fast, efficiently, & serve some of the top retailers in the US. We’re well-capitalized by great investors like YC, 1984, General Catalyst, Pioneer Fund, and Soma Capital.

This Role

You'll be on the ground floor of a high-growth company with core responsibilities being:

• Incorporate the customer’s voice into our product roadmap. You will have a very strong say and work closely with product/engineering.
• Educate customers on how to use the suite of products & upcoming features.
• Build relationships with customers to ensure their ongoing success and satisfaction.
• We expect you to think about the company as a whole, assisting with strategy, marketing, sales, and product as needed.

Requirements ✅

• You're a strong communicator who can simplify complex features.
• You’re disciplined and organized.
• You're excited to travel - food, lodging, and travel expenses covered.
• You love building strong relationships.

Icing on the cake 🎂

• You have retail experience.
• You have familiarity with the alcohol industry.

Who we are

1. Jay (CTO): studied Biomedical Engineering & Computer Science @ UConn, worked at Amazon, and actively contributes to open source projects on Github. He’s a Vim power user, uses a split keyboard, and a big anime fan. Parents have owned multiple liquor stores.
2. Raj (Founding Engineer); studied CS and Business @ Northeastern, worked at Chewy, built multiple products/startups before this, is a frontend wizard, a designer, and a baller (he’s very tall).
3. Param (CEO): graduated top of class @ UConn, senior engineer from Amazon where he built a new AWS service, and everyone in his family owns liquor stores.

Benefits

• Medical, vision, and dental insurance
• Daily lunch (~$4k/yr)
• Learning materials covered (i.e. Medium)
• Unlimited PTO
• And more! If you have ideas, let us know

• Intro Call with Param (15 min)
• Take home (2 hours): Design a system to educate clients on new features
• Meet the team (3 hours):
  • Product (45 min): Defining a new feature
  • Educating a customer (30 min): Teaching a customer how to use the product
  • De-escalation (30 min): Handling a tough customer call
  • Culture (30 min): Behavioral questions about your past experience