Implementation Project Manager

✍️ Position Overview:

As an Implementation Project Manager at Vitalize Care, you will drive the successful adoption and implementation of our software solution within health systems. Working with the operations team, you’ll ensure a seamless transition from legacy software to our innovative platform with minimal disruption. You will liaise between healthcare organizations and our product development team of engineers and designers, facilitating feedback-driven product improvements to guide the evolution of our software. You will also closely monitor our product’s performance to track cost savings, time savings, and other impact metrics for our clients.

🧭 Responsibilities:

• Maximize Implementation & Operational Success: Manage and ensure the successful implementation of our software within healthcare facilities. Develop and lead all phases of project implementation and configuration, train and guide healthcare leadership and staff (nurses, nurse managers, administrators, allied health professionals) through the transition, foster user adoption, conduct product demos, and overcome potential challenges.
• Measure ROI and Impact: Measure and monitor the ROI: cost savings, time savings, retention, satisfaction associated with the Vitalize platform. This data-driven approach underscores the impact of our technology.
• Develop Product with Stakeholder Feedback: Serve as a bridge between the healthcare workforce and our product development team to surface and prioritize valuable feedback that inform enhancements and refinements to our software. Contribute to the design and development of our product, ensuring that it is responsive to the evolving needs of our clients.
• Strengthen Customer Relationships: Establish and nurture deep relationships with nursing leadership and staff at our health system customers. Your rapport and responsiveness will make Vitalize Care a trusted partner in healthcare.

🧭 Why you should join us?

• Mission-Driven Company: At Vitalize Care, we're on a mission to revolutionize healthcare staffing and scheduling. If you want to be part of an organization that is making a tangible difference and is backed by industry leaders, this is the place for you.
• Incredible Customers/Partners: We’re working with the most innovative health systems, and have some of the most respected nursing and digital health leaders as investors and advisors on our team.
• Professional Growth: As an early employee, you will have the opportunity to eventually build and lead a team that helps us keep up with growth and maximize success. You’ll also have a huge role in day-to-day decisions that guide the overall trajectory and growth of the company.

☑ Qualifications and Requirements:

• Education: Bachelor's degree
• Skills:
  • Excellent communication and interpersonal skills to build strong relationships with healthcare professionals.
  • Strong project management skills with the ability to manage multiple tasks and deadlines
  • Ability to understand and explain software solutions to non-technical stakeholders.
  • Strong problem-solving and critical thinking skills.
  • Willingness to travel to healthcare facilities as needed.
• Nice-to-Have Experiences:
  • Relevant healthcare industry experience
  • Proven experience in healthcare technology implementation, project management, or nursing management
  • Previous experience implementing Epic, Cerner, Clin Doc, or other clinical modules, build experience highly desirable

📍 Location + Hours

• Willingness and ability to travel weekly (at least 3 days per week) when necessary, however, at times you may be able to provide services remotely
  • We will work with you to design an optimal travel schedule that aligns with your preferences and customer needs
• This is a full-time position with standard hours, but flexibility may be required to accommodate healthcare facility schedules.