Enabling SMBs in Africa to track customer debt, facilitate the repayments and manage their cash flow
Patika enables Africa’s SMBs to track customer debt, facilitate the repayments and manage their cash flow
My mum runs a small shop and we saw her struggle with this problem. She was spending up to 3 hours a day doing phone call follow ups and reconciliations.
SMBs in Africa are using pen and paper to record and track customer debt which is ineffective and time consuming. As a result, up to 60% is paid late and they lose as much as $2k a year to non-payments.
We are automating previously manual processes like debt repayment reminders, billing, payments and reconciliations.
A business on Patika adds their customer and the debt amount.
Patika sends automated payment reminders directly via SMS or WhatsApp.
The customer can pay them directly through the payment link they received or if paid in cash, they can record the repayment on the app and issue a receipt.