🪄 Toma automates your phone calls with AI ✨

TLDR;

Toma offers AI Agents that can autonomously handle phone calls for your business.

🗣️ A natural-sounding voice experience over the phone
🪄 A simple way to design call flows and manage AI agents
🧩 Easy integration into your existing software to pull information and perform tasks on/off call

Toma is live and automating calls for companies in industries ranging from healthcare to automotive.

Problem

Customers call businesses expecting a superior experience over other channels. Instead, they have to put up with:

❌ Long wait times
❌ Repeated transfers to different agents without any context
❌ Robotic call flows (read: Press 1 for English.. Sorry.. I didn’t catch that... Let me repeat the options)

Businesses find phone call operations labor-intensive, expensive, inconsistent in quality, and hard to scale.

The main challenges for businesses include:

• Training agents
• Ensuring quality and consistency across calls
• Access control & compliance

Our Solution: Toma

https://www.youtube.com/watch?v=p5SvyAHtyyU

• Realistic call experience: customizable human-like voices with low latency tested in noisy, real-world environments
• Integrations: integrate with your CRM, knowledge bases, and third-party software to pull and push data
• Observability: monitor calls with recordings, summaries, and granular analytics
• Live 24/7: always on, no breaks
• Transfer: intelligently transfer to humans if needed

TEAM

We’re Monik & Anthony. We’re best friends who have worked together and known each other for many years.

We believe that voice will be the best way for consumers to interact with AI in the future. The ubiquity of phones, advancements in AI, and the friction of traditional interactive voice systems have set the industry up for disruption.

We have extensive experience building large-scale customer messaging software, LLM applications, and conversational AI working at Scale, Uber, Lyft, and Braze, and we believe we can make the experience 10x better.

Asks:

• If your business makes or receives phone calls, please set up a call with us here if you’d like to explore automation
• Intros to any businesses that run their own call centers or outsource those operations (you can reach us at founders@toma.so)