Andoria - AI customer agent that can interact with the user's interface

Andoria is an AI customer agent that can interact with your user’s interface. The AI agent learns how your web application works and generates a custom walkthrough whenever a user needs help. When a user gets stuck, Andoria can step in, and show them exactly what to do by performing such actions.

Problem

• Today, AI customer support solutions only give back text responses
• Most companies today put the burden of learning how to use their software on the user, whether it be through documentation, video tutorials, or simply leaving them to learn by themselves. Help happens out of the platform
• People don’t know how to use the software → they don’t get value or use the software wrongly → churn

Solution

• Imagine giving each one of your users their dedicated user assistant that can show them how to use the application whenever they need help
• Our AI agent learns how your web application works, gathers data about your user (e.g. background, goal), and generates the right custom walkthrough based on their goal
• The best part: setup is only pasting a script tag into your HTML & Andoria takes it from there

Asks

• If you’re interested in setting up Andoria for your users, feel free to schedule a call with us here
• Warm intros to customer success + support teams who are looking to go beyond text-based chatbots

Our Team

Daryl and Anirudh were part of the early team at MultiOn (backed by General Catalyst and Amazon) where we built autonomous AI web agents that can interact with your browser. We scaled the business to a $XXXM valuation in under 9 months. We previously designed and built agentic systems and interfaces at Amazon & Actively AI.