Recase: Instant approvals for fintech onboarding and underwriting

https://www.youtube.com/watch?v=Qztl7FWPhsw

Problem

More than 50% of fintech onboarding and underwriting cases require some form of manual review. These reviews delay revenue and increase the rate at which customers abandon the process.

Some examples:

• Asking customers for new documents because they uploaded the wrong one
• Requesting additional information from higher-risk customers
• Investigating AML alerts for false positives
• Formatting data from bank statements into underwriting models

So why have we only reached 50% full automation?

1. Onboarding requirements are unique and change frequently.
2. Until recently, some tasks simply could not be automated.

As a result, humans have been hired to do things manually. Waiting for an analyst to action a case, or handling back-and-forth with customers delays onboarding by days.

Solution

Recase automates case handling, by using AI workflows to turn manual reviews into instant decisions.

Custom flows can be built to:

1. Perform AI actions, such as extracting data from documents, or flagging AML false positives
2. Send real-time notifications and emails to automatically correct ‘unhappy paths’
3. Interact with external integrations KYC/KYB providers, and build risk scoring around them

We unify onboarding data and decisions in one place for review, accessible via API or our cases UI. Integration is as simple as sending us application data as it’s received.

Ask

If you know any product or operation leaders at fintechs, we’d love to speak to them. Email us at founders@recaseai.com!

If you’re a fintech looking to speed up your onboarding, we’re here to help. Book some time with us at cal.com/ayrod

Team

Ayush saw this problem firsthand at Checkout.com when he acted as product manager for risk & fraud, scaling their internal rule engine to 500k daily events. John has been building software for 6 years and studied computer engineering at Imperial College London. Before Recase, he built a low-code tool to help devs automate backend development.

Together, we’re on a mission to ensure no good user ever has to wait to use the amazing products our customers offer.