AnswerGrid - AI Enterprise Search for Consultants

TL;DR

AnswerGrid Workspace is an AI-powered enterprise search platform purpose-built for consultants. We help consulting teams leverage their firm’s institutional knowledge so they don’t have to rediscover the wheel on every project.

Problem

Professional services firms face several challenges in centralizing their knowledge for organization-wide access. These challenges range from the technical—fragmented data systems across different CRMs, PSAs, document stores, etc.—to the more “human” —employee retention, distributed teams, and a rapidly changing workforce.

The value lost each day this remains unsolved has only increased since the introduction of Generative AI systems. These systems promise augmented consultant productivity, but only if built on the solid foundation of an institution’s operational context.

The last “piece of the problem” is that most knowledge management solutions and general-purpose AI platforms are built for product-led organizations. This is apparent, for example, from their highlighted use cases—”Customer Support Augmentation” or “Engineering and Sales Automation.” This leaves professional services firms to choose between shoehorning software not made for them into their operations or building in-house with resources they’d rather invest in client relationships and growth.

Solution

AnswerGrid Workspace has four platform pillars:

1. A Robust Data Integration Layer

AnswerGrid Workspace’s extensive source connectors integrate data and metadata from diverse operational systems and document stores to create a rich picture of your firm’s operations and knowledge—CRMs, PSAs, document stores, etc., with support for on-premise and cloud deployment.

2. AI-powered Synthesis & Retrieval

Powered by proprietary data extraction pipelines, AnswerGrid Workspace synthesizes insights from visually complex documents with clear citations and attribution—beating hallucinations with input transparency and output explainability.

Go beyond “chatting with your documents” on the platform to discover internal topic experts, quick references from past projects, and more.

3. Flexible Data Governance & Access Control Infrastructure

There must be no tradeoff between leveraging AI at your firm and maintaining data security and governance controls. Thanks to the platform's full operational context from the data integration, AnswerGrid Workspace provides a robust access control infrastructure to guarantee that every platform result complies with internal access policies and client service agreements. That is, a consultant only gets results driven by data they should be allowed to see.

This is a critical example of what it means to build for professional services businesses.

4. A Platform for Value Expansion

The AnswerGrid Workspace platform is built to meet your firm where you are today and help you get where you need to be tomorrow with a library of consulting-specific agents and applications for Statement of Work (SoW) drafting drafting, new-hire onboarding/enablement, and more.

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Book a 30-minute Demo to learn how other firms are winning today with Gen AI powered by their institutional knowledge.

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