TL/DR –

Newton is an AI phone (VoIP) system for dentists and DSOs (large dental groups). Customers use Newton to grow their practice and eliminate attrition, keep their chairs full and days productive, and free their front desk to focus on what matters most: meaningful patient interactions.

Problem

Ask any dental practice owner and they will tell you how difficult it is to manage and run a dental clinic. Insurance reimbursement rates have stayed flat for the past 30+ years while cost of labor and overhead continues to rise. Patients expect more choice and flexibility around booking (a trend that has increased post-COVID) which has led to greater rates of cancellations and attrition.

And existing technology has failed practice owners, forcing them to employ a patchwork of manual point solutions that are bridged together by an overworked front desk that is juggling — among other tasks — phone calls, patient arrivals, and communication with third-parties like insurance.

Solution

Newton is an AI phone platform that offloads manual and repetitive tasks from the front deask while boosting overall patient engagement and retention for the practice. At its heart is Sophia, a customizable AI agent who can handle calls and texts and book directly into the practice management software (PMS).

How Newton Helps:

1. Automated appointment management: Sophia monitors arrivals over phone and text. She seamlessly reschedules patients that can’t make their appointment and manages a waitlist in real-time to keep chairs full.
2. Targeted Patient Engagement: Customers use Newton to build custom patient lists based on appointments, treatments, and insurance—and launch AI-powered campaigns on them to boost reactivation
3. 24/7 Phone and Text Support: Sophia's around-the-clock availability means no more missed or dropped calls. She handles calls on her own or escalates to staff with context when needed.
4. Online AI Chat & Forms: Customers can embed Newton's AI on their website to streamline patient acquisition—automatically collecting insurance and intake details from start to finish.

Our Ask

Are you a dentist, office manager, or executive at a single location practice, multi-location group, or DSO? Do you know someone who is? Book a demo with us today to see how Newton can help.