Cuckoo: Real-time AI translator for global sales, marketing, and support

TLDR

Cuckoo is a real-time AI translator for global sales, marketing, and support. Companies like Snowflake and PagerDuty use Cuckoo in Zoom and in-person meetings for even the most technical discussions.

Here an example of us having a product, sales, and partner meeting with our W25 batchmates and one of our partners in Japan: https://youtu.be/7fq7wr_S8p0

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Hey everyone! We are Yong Hee and Gunwoo and we are building Cuckoo to help global teams talk to their customers worldwide. Give it a try in your next global meeting 🌏

Why?

Language barriers are a big challenge even for global companies. We experienced this firsthand in Korea, where we hosted community meetups, inviting product leaders around the world.

On the one hand, many nuances and details can get lost between languages, especially during technical conversations. On the other hand, speakers often felt isolated, unable to follow Korean discussions, and missed valuable opportunities to network and promote their products.

Problem

Take Matt, a Solutions Engineer at PagerDuty APJ, who engages weekly with customers in Korea and Japan. These conversations are complicated not just by language barriers but also by technical details—think complex troubleshooting scenarios.

Solution

Cuckoo provides real-time translation tailored for you and your customers. It instantly learns technical details from your documents—pitch decks, meeting notes, API docs—and delivers context-aware translation in 20+ languages.

How it works

Invite Cuckoo to your online meeting. For in-person conversations, you can capture audio directly from your laptop.

Upload relevant documents (pitch decks, API docs, user manuals, etc.) to help Cuckoo understand the general context and key terms.

As the conversation unfolds, your and your customer can view live translations in your preferred languages.

How our customers use Cuckoo

We—our first customer—use Cuckoo everyday to demo and collect user feedback. Here’s how other teams use Cuckoo.

• Snowflake — Hosting global customers at their Customer Experience Centers

• PagerDuty — Troubleshooting with local cloud partners in Korea and Japan

• ClickHouse — Team sync between the APAC and HQ office

• dbt Labs — Webinars for APAC customers and partners

• Weights & Biases — Hosting Seoul and Tokyo meetups with HQ executives

Cuckoo is also used by enterprises beyond the tech industry, including healthcare (SNOMED), manufacturing (SeAH Steel), and retail (GS).

Asks

Are you dealing with cross-regional operations? Do you work with international customers regularly, or are you planning to expand into new markets?

• Try out Cuckoo at www.cuckoo.so — your first conversation is on us!
• Let’s chat! — We can hop on a quick call—we’ll speak in Korean and Japanese so you can see how Cuckoo works with different languages.
• Schedule a meeting — We’d love to learn more about your language challenges and how we can help.
• Email us at founders@cuckoo.so — Tell us how your first meeting went, and send any feedback or thoughts!

A bit about us

Gunwoo and Yong Hee first met in 2015 through a student club at KAIST, where we organized an annual international conference for undergraduate students. Since then, we have been talking about starting a company together.