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AI-Copilot for Customer Success Teams

Canvas is the AI-copilot for enterprise customer success teams. By automatically surfacing and addressing the most critical risks and growth opportunities, we transform CSMs from reactive support managers into proactive growth drivers.
Canvas
Founded:2024
Team Size:3
Location:San Francisco
Group Partner:Pete Koomen

Active Founders

Essam Sleiman, Founder & CEO

Essam is the Founder & CEO at Canvas. Previously, he led the development of Twitch's first vision foundation model for continuous training on data, achieving a 50% reduction in storage and computation costs and a 9% performance boost. At Amazon, he built AWS IVS’s first ML backend service for seamless model deployment on video content, reducing deployment time by 40%. First-authored and co-authored 6 papers in top AI conferences (ie: cvpr, eccv).
Essam Sleiman
Essam Sleiman
Canvas

Company Launches

TL;DR

Canvas is the AI-copilot for enterprise customer success teams. By automatically surfacing and addressing the most critical risks and growth opportunities, we transform CSMs from reactive support managers into proactive growth drivers. Watch our demo here

Why is this Important?

30-40% of B2B SaaS customers are expected to churn in 2024

Fragmented data, disconnected tools, and reactive processes make it nearly impossible to identify risks early, act on growth opportunities, or deliver consistent value. Without a unified, proactive solution, businesses face rising churn, lost revenue, and eroded customer trust — challenges no SaaS company can afford in today’s hyper-competitive market.




Our Solution

Canvas drives enterprise customer success teams with AI.

  • Automatically identifies and addresses critical risks and growth opportunities.
  • Shifts the focus from reactive problem-solving to proactive customer engagement.
  • Empowers teams to foster growth and build stronger customer retention.

Stop Managing Accounts. Start Maximizing them.

Unified Data Integration

Consolidates various data sources into a single, real-time source of truth. No more chaos, no more silos.

AI-Powered Alerts

Automatically detects and prioritizes risks, revenue opportunities, and strategic milestones, ensuring teams focus on critical tasks.

Canvas Copilot

An AI assistant that handles complex tasks effortlessly, serving as a 24/7 partner for customer success.

Generative Analytics and Reporting

Generates detailed, customizable reports that evolve with your data, helping build trust with personalized insights showcasing ROI and progress toward client goals.

Moving forward

Proactive customer success is only the starting point for Canvas Copilot. We’re expanding its capabilities to redefine how customer success teams drive value across the entire customer lifecycle. Upcoming features include:

  • Client Onboarding and Training: Streamline onboarding processes and deliver tailored training programs to set customers up for success from day one.
  • Customer Support: Serve as a seamless pipeline between customer success and support teams, ensuring timely resolutions and enhanced collaboration on customer issues.
  • Product Adoption and Updates: Drive engagement with new features by surfacing insights and creating personalized rollout plans that maximize customer impact.

Our long-term vision is to make Canvas Copilot the revenue engine for businesses—empowering teams to retain customers, identify upsell opportunities, and deepen relationships, all while scaling efficiency.

Our Ask

If you know customer success managers, leaders, or decision makers in B2B SaaS looking to reduce churn and drive up revenue, we’d be super grateful for an introduction!

Email us at founders@canvas.inc

Ready to meet your copilot and transform customer success into a growth engine?

Harness AI to anticipate risks, uncover opportunities, and transform customer relationships into lasting growth. Drive retention, revenue, and results — starting today.

Book a demo here and check us out at canvas.inc