FirstWork

tl;dr: Firstwork is building Rippling for frontline workers.

Hi everyone! We are Vardhan and Shubham, and we’re on a mission to build an all-in-one HR and compliance platform for frontline workers.

🧨 The Problem: Managing workforces in sectors like transport, delivery, and logistics is complex and inefficient. Many sectors have seasonal onboarding/offboarding and onerous credential validation that bottleneck HR Ops teams. Traditional HRIS solutions are scattered across multiple systems, which leads to delays, compliance issues, and high operational costs.

Working at Deliveroo and Remitly, where we spent a lot of time partnering with frontline workers across the gig economy, trucking, and logistics industries. Managing HR and compliance was a constant struggle.

🎉 The Solution: At Firstwork, we realize that worker onboarding, compliance, and management are not standalone problems but interconnected opportunities that require a unified approach. It’s with these insights that we’re building a compound product, with an initial focus on:

• Smart Onboarding 📋: Automates credential verification with Intelligent Process Automation and OCR, reducing admin burdens and speeding up time-to-productivity.
• AI-Assisted Communication 🤖: Enhances new hire activation for better engagement and faster integration.
• Perpetual Compliance ✅: Uses AI and OCR to ensure continuous compliance, tracking document expirations and updating records.

Using Firstwork, Employees:

✔️ Get onboarded faster and with less hassle
✔️ Receive timely and relevant communication for better engagement
✔️ Stay compliant with regulations effortlessly

and Companies:
✔️ Avoid compliance issues and potential penalties
✔️ Improve overall worker efficiency per hour 
✔️ Save time, costs, and reduce administrative burdens

💲 Opportunity: The scope and impact of our market are significant. Companies in logistics, warehousing, delivery, hospitality, and BPO centers can benefit from our platform, improving their workforce management processes and saving costs.

Our Team:

Vardhan Kapoor, our CEO, has firsthand experience with blue-collar worker engagement challenges at Deliveroo and Remitly, where he scaled various business units to high eight-figure USD ARR. Shubham Choudhary, our CTO, built the core HR infrastructure at Rippling and Deel and holds multiple US patents.

👋 Ask: How you can help

• We’d love to connect with companies in the logistics, ride-hailing, warehousing, trucking, delivery, hospitality, and BPO centers.
• If you know potential customers or partners, please reach out at vardhan@firstwork.com.
• We’d also love any feedback or advice from this incredible community.