InQuery

**TLDR: InQuery helps carriers, state funds, self-insured employers and TPAs automate tedious parts of the claims processing workflow so that claims can get closed faster and litigated less.**

Hey everyone, we’re Erick and Khalil and we’re building InQuery.

🔍 Problem
The insurance industry is facing a labor shortage that is creating a negative spiral for staffing. As carriers struggle to hire, existing talent is getting overloaded and under-trained, causing severe retention issues at most large carriers. This talent squeeze means that per-case performance quality drops, leading claimants to experience confusion and frustration, which inevitably drives litigation rates upwards as they seek representation and support. As a result, average claim costs are rising, squeezing carriers expense ratios at the same time as inflation causes ballooning medical costs.

Still, claims adjusters like my sister spend most of their day transcribing telephone calls, navigating large sets of semi-structured policies, and mapping data from large and complicated medical documents to relatively structured schemas in their existing CMS.

🦾 Our Solution

At InQuery, our mission is to develop AI agents tailored for the insurance industry, beginning with with claims handling. These agents will enable claims handlers to concentrate on high-impact settlement strategies, effective negotiations, and casualty remediation processes. The result? Reduced litigation rates, improved loss ratios, and enhanced satisfaction for both employees and claimants.

But our vision doesn’t stop there. As we perfect our AI solutions for claims handling, we’re poised to expand into other insurance-specific workflows, bringing efficiency and innovation to every corner of the industry. Our AI agents will seamlessly integrate with your current team, taking over repetitive tasks and collaborating with human staff where their expertise is needed most. Join us in redefining insurance processes and empowering your workforce to achieve more.

**👋 About us:**
Before starting InQuery, we’ve been best friends since living in the same dorm during our freshman year studying Computer Science at Stanford.

Our Ask
If you or anyone you know has experienced the pain of handling claim caseloads of upwards 100+ active cases, we’d love to chat. We’re looking for intros to carriers, self-insured employers, and TPAs.

Even if our product isn’t the right fit for you yet, we’d love to learn about what’s working well and what’s broken at your organization and share what we’ve learned from talking to dozens of carriers ourselves.