AI-voice agents that are indistinguishable from humans.
Marr Labs is making AI-voice agents that are indistinguishable from humans. Han and Dave previously created speech tech company Vlingo that powered the first Siri app and was acquired for $225M. Now they are taking voice to the next level by making AI-voice agents that can handle virtually any phone-based job, from answering calls to schedule appointments to call center sales and support jobs—all at a fraction of the cost of a human agent. In the US alone, businesses handle 17 billion calls a year at an average cost of $5 per call–an $85 billion addressable market.
Active Founders
Dave Grannan, Founder
Dave is the co-founder and CEO of Marr Labs. Previously, Dave was the founding CEO of speech recognition company Vlingo that provided speech recognition for the first Siri products and was acquired for $225M by Nuance Communications. Dave was also Chairman of the Board of NLP and speech recognition company Maluuba that was acquired for $160M by Microsoft. Prior to founding Marr, Dave was co-founder and CEO of machine vision company Light, acquired by John Deere.
Han Shu, Founder
Han is the co-founder & CTO of Marr Labs, an AI/ML pioneer and 2X entrepreneur. As co-founder of Vlingo(acquired by Nuance for $225M), he built Speech Recognition & Natural Language Understanding stacks, and supplied ASR to Siri. As co-founder of Wyth(acquired by Airbnb), he developed mobile personal assistant technology for collaborative productivity applications. Han led the ML and AI groups at both Airbnb and DoorDash. Han holds PhD, MEng, and BS degrees from MIT, and 25 patents.
Company Launches
TL;DR
Marr Labs launches Vox Mortgage, an AI voice agent built for the mortgage industry. It offers instant lead engagement and warm transfers to live agents. Vox increases lead conversion, streamlines pre-qualification, and integrates with your CRM while meeting regulatory standards.
The Problem
As interest rates change, demand for mortgages fluctuates dramatically. Mortgage lenders need to have a crystal ball to predict the exact timing of these moves and hire well ahead of a spike in demand. If that spike doesn’t come, money is wasted hiring and training unneeded staff. If hiring is not done early enough, then revenue is left on the table when the mortgage lender cannot service the demand.
The Solution
At Marr Labs we just announced the launch of Vox Mortgage, an AI voice agent designed specifically for the mortgage industry. Vox enables mortgage lenders to contact borrowers in milliseconds, offering human-like interactions and rapid lead engagement. The AI voice agent’s standout feature is its warm transfer capability, ensuring a smooth handoff from AI to live agents, increasing conversion rates and minimizing call abandonment.
Vox Mortgage was created to address two crucial challenges in the mortgage industry: speed and seamless customer experience. Not only does Vox engage leads within milliseconds, but our warm transfer technology ensures a smooth transition to live agents, enhancing the borrower’s experience and boosting conversion rates.
Best of all, Vox Mortgage has unlimited scalability, allowing mortgage lenders to easily scale to make or receive as many calls a day as needed–all with no fixed costs.
Warm Transfers for Seamless Handoffs
One of Vox’s key features is its warm transfer capability, which enables a seamless handoff to live agents once a borrower is pre-qualified. This ensures that no leads are lost during transitions, maintaining a natural flow of conversation and maximizing conversion opportunities. Take a listen to a live Vox Mortgage call.
Accelerating Lead Conversion in Mortgage Lending
Vox connects with prospective borrowers in milliseconds, allowing lenders to be the first to reach leads after they submit online forms. This first-mover advantage significantly improves lead conversion rates, helping lenders stay ahead of the competition.
Seamless Integration and Compliance
Vox integrates effortlessly with lenders’ existing CRMs, telephony, and loan origination systems. It can also be customized to meet industry compliance requirements, ensuring all communications are secure and meet regulatory standards.
About Marr Labs
Marr Labs is a pioneer in AI-driven voice solutions, offering human-like, scalable interactions for a variety of industries. Marr Labs’ flagship product, Vox, helps businesses streamline processes, improve customer engagement, and boost operational efficiency. For more information, visit marrlabs.com.