We started NetBeez in 2012 because we realized that troubleshooting computer networks was a manual process that lacked meaningful data. The existing network monitoring tools were only reporting performance data from network devices (e.g. routers, switches, etc.) but lacked insights into the digital experience of the end-users. We envisioned a tool that would monitor the network from the end-user perspective, helping IT support reduce time and resources when dealing with trouble tickets or network incidents.
Cloud computing and work from anywhere adoption have significantly altered traditional network traffic patterns. Legacy approaches to performance monitoring don’t provide visibility into remote environments and Internet issues that affect users and cloud applications. NetBeez is the Digital Experience Monitoring platform that enables IT teams to quickly troubleshoot issues with Internet, SaaS applications, Wi-Fi networks, and more. The solution provides granular data to accurately isolate the time a problem occurs, retains historical data to identify the trend of recurring issues, and facilitates diagnosing problems from the user’s perspective.