Saatvy is a transparent, personalized and natural wellness platform to manage chronic conditions such as gut/sleep disorder, diabetes, arthritis, and postpartum thyroiditis. We do this by personalizing the health plans which are created by experienced and authentic Ayurveda practitioners. Several people in the USA have trusted us with their natural wellness journeys. The biggest benefit our customers find in the first consultation is understanding the root causes of their health issues, where traditional medicine often falls short. Our Ayurvedic practitioners have decades of experience, with some serving on Ayurveda boards in the USA.
Ankur is a seasoned leader with over a decade of experience in applying machine learning to enhance products and ensure user safety. He has led teams at Facebook and Roblox, tackling issues like child endangerment and hate speech. Motivated by this experience, Ankur founded Sero AI to assist other companies in effectively addressing similar trust and safety challenges.
tl;dr: Sero AI streamlines the management of safety workflows, such as abuse reports, content moderation, user appeals, and more. It's a workflow manager, augmented with an AI-copilot, designed to elevate the efficiency and precision of human moderators.
Hi everyone, we are Talha and Ankur (left to right), and we are building Sero AI. Our mission is to empower platforms to keep their users safe.
We led safety machine learning teams at Meta and Roblox where we deployed hundreds of AI models to safeguard our users from threats like human trafficking and child endangerment. In this process, we learned the often overlooked yet critical importance of human moderation accuracy for enhancing machine learning enforcement. Inspired by this understanding, we founded Sero AI with the goal to support other companies navigating similar Trust and Safety challenges.
Platforms hosting user-generated content establish community guidelines and employ a substantial workforce of human moderators. Their role is crucial in enforcing these policies, particularly high risk policies such as child endangerment, hate speech, and harassment. At a large scale, Trust and Safety operations managers face challenges in ensuring moderator quality and consistency. Thus platforms either build in-house bespoke solutions or use non-opinionated tools such as Zendesk, which leads to high costs, user frustrations, and safety risks. This costs tens of millions of dollars, over-enforces account bans, and causes real life harm.
We provide an end to end solution for T&S operations management and moderation. Sero AI is the fastest way to set up tailored safety workflows and customize review user interfaces, augmented by a self learning AI-copilot to assist human moderators.
As Salesforce manages customer relations, Sero AI streamlines Trust and Safety operations.
Introduce us to your Trust and Safety friends.
* introduction blurb: Former Meta and Roblox team members are building Sero AI - an end to end T&S platform simplifying human moderation workflows. Check out their website and reach out at founders@getsero.ai for more.